Dear asd,

Thank you for your inquiry.

Please note that we are a proper registered company that has been around since 2007.
We Gearbest are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave. You may check our certificates on the main page http://www.gearbest.com/
We are aware that we we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.

If there is any issue or inquiry, please feel free to contact us here: http://www.gearbest.com/about/contact-us.html
We are available to contact 24 hours a day.

Thank you.
Gearbest.com

Yes, they are. Stay away from them at all cost.