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Hi, I am planning to buy a Samsung TV from Frys.com

What do you suggest?

asked by TVBuyer S. on 4/15/18

2 Answers
Do not get anything from them! Horrible experience
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Go somewhere else. Ordered a Samsung 65" QLED from Frys, they delivered it and I opened the box and installed it on the stand we have. When I turned it on it has a 3" crack in the screen at the top center. Called them and was told I have to bring it in the store to have it checked. They concluded it was my fault and would not fix or replace it. Terrible customer service. Two other customers were there trying to return items and they would not take them back. Now we're stuck with a TV that's cracked.
Helpful (0)

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