I am very disappointed with the services provided. There was no message on the card so recipient didn't know that we send them gifts until we ask them if they received it. I ordered green plant however classic peace lily was sent. This is completely unacceptable. And on the top of all, I received a false email from wecare@fromyouflowers.com informing that recipient received the flowers on December 21,2015 however it was delivered on December 22,2015 - A day after the occasion. I was charged for same day delivery however it was delivered a day later. I expect a refund as not even one thing was done in a right way. I tried to call customer service and talk to them. I was on hold for an hour almost but no replies. Just a disaster experience all together. I need the explanation and my money back since a wrong item was delivered on wrong date without my note or even name.

Shishir.

asked by Arpita A. on 12/23/15