FreeShipping Questions & Answers

Here’s what consumers have asked with answers from FreeShipping staff and previous consumers.

92 questions answered

13% answered in 1 day

Question:

I never signed up for this that i know of? can you either send me my membership sign up forms or stop my membership and refund me the money you have withdrawn from my account. barbara bendzunas I never signed up for this that i know of? can you either send me my membership sign up forms or stop my membership and refund me the money you have withdrawn from my account. barbara bendzunas

Answer:

Hi, unfortunately I am unable to locate your account. Can you please call me at 860.358.9198 x237 or email me at mprocaccini@FreeShipping.com to resolve this issue? Thanks!

By FreeShipping C., Customer Service Representative over a year old

Question:

I need you to check this out i did not subscribe to your service i did not receive any discount on any service and yet i see you have charged me 16.35 for what i want to know i have been in touch with the local authorities and they say you might be scamming people a prompt answer would be appreciated I need you to check this out i did not subscribe to your service i did not receive any discount on any service and yet i see you have charged me 16.35 for what i want to know i have been in touch with the local authorities and they say you might be scamming people a prompt answer would be appreciated

Answer:

Hi Sandra, If you would email me at customerservcie@freeshipping.com ATTN: Alice, I will be happy to look into this further and get it resolved for you. Thank you, Alice Freeshipping.com Customer Service

By FreeShipping C., Customer Service Representative over a year old

Question: