Today I noticed a charge on my credit card from you company. I purchased some items from Footsmart, however, did not authorize your company to charge my account. I would like to have that charge removed. I do not purchase enough via the Internet to warrant the monthly fee. How do I go about getting this charge removed?

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Today I noticed a charge on my credit card from you company. I purchased some items from Footsmart, however, did not authorize your company to charge my account. I would like to have that charge removed. I do not purchase enough via the Internet to warrant the monthly fee. How do I go about getting this charge removed?

asked by Melanie L. on 7/27/15

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FreeShipping C. [FreeShipping Rep] · Answer 1 · 2015-07-28T06:07Z

FreeShipping C. [FreeShipping Rep]

on 7/28/15

Hi Melanie, I would be more than happy to help you with this. Unfortunately, I was unable to locate an account using the information given here. Can you please email me directly at mprocaccini@FreeShipping.com or call me at 860.358.9198 x237? You can also reach our Customer Service Department 24 hours a day, 7 days a week at 1-855-226-7047.

Thanks!

Mike

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