Freepik Questions & Answers

Here’s what consumers have asked with answers from Freepik staff and previous consumers.

3 questions answered

100% answered in 1 day

Question:

How easy is it to get a hold of customer service at freepik? How easy is it to get a hold of customer service at freepik?

Answer:

They're largely unresponsive. I filled out the online contact form, but they never responded.

By C M. over a year old

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Question:

What made you choose freepik over similar businesses? What made you choose freepik over similar businesses?

Answer:

They supposedly had what others didn't have. The price was OK, but later turned out they charged much, much more than the price that was listed.

By C M. over a year old

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Question:

Can you share a success story using freepik? Can you share a success story using freepik?

Answer:

They have vast amount of images and they are very functional. By contrast, vecteezy only allow you to sell 50 copies.

By Tingting x. over a year old

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Question:

As a premium member can i use the clipart commercially?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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