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Freelancer Questions & Answers
17,327
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Here’s what consumers have asked with answers from Freelancer staff and previous consumers.
134
questions answered
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Question:
Why freelancer deduct money from my credit card. how i refund that money and close the account.
Question:
I am a freelancer and employer has not made a payment for my work until now. my questions are, 1. is it possible for the employer to cancel/ delete a project with pending payment to a freelancer? i already released invoice 2 days ago but according to my bid, he still has an allowance of 7 days. 2. my employer is new in freelancer and i see closed, active and open projects but cannot see if he made a payment in those close accounts. who can help me with this? (to know if he made payments or not)
Question:
Hello sir, i am doing so many bidding over freelancer for the proposal... but i got less reply... not only that but also i checked that project awarding percentage is going slow in the november 2015... is this correct?
Question:
I tweeted, talked to your support agent cyril c, and emailed about getting a refund for misleading users to pay for sponsored bids. nowhere does it say the sponsored bids = automatic deduction of payments even when you do not win the bid. i would like to get my refund for 4 payments that were unethically deducted from my paypal account.
Question:
How am i paid?
Question:
Freelancer.com charged me a percentage of the bid price that was accepted. the employer decided to not work with me and would not cancel the project. i cannot reach her. i have spent weeks trying to get a reasonable reply from freelancer. i finally got someone on live chat who told me that i had to put in a request to cancel 7 days after the expiration of the project. i was told i would not receive a refund. then i was told that the project would automatically close after 28 days and that i will have to request a refund again and an investigation would be done. then i was told that the fees are non-refundable. the guy on the live chat would not provide me with a contact number to speak to someone and ended the chat by simply saying he couldn't help me anymore. i am now out of money for a service i was unable to provide and freelancer is a scam
Question:
What is freelancer? and what is the benefit of this web site?
Question:
Hello. can i close my freelancer account having a negative balance?
Question:
How to send a sample file at the time of bidding to employer before the project was awarded to any freelancer
Question:
Do you screen your freelancers, i mean, is it safe to give them access to my website?
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