Formal DressShops.com
Questions & Answers

Hi Susan, We are located and ship from Los Angeles, California.

Hi, it was a pleasure speaking to you earlier and resolving your issue :)

Hi, Thank you for your order. You can find our contact info on your packing slip. Feel free to email us at info@formaldressshops.com. Thanks

Hi, Thank you for your order. You can find our contact info on your packing slip. Feel free to email us at info@formaldressshops.com. Thanks

Hi MaryAnn, Thank you for your order. We did get your direct email. We are closed on weekends, but will get someone to help you asap. We will email you directly. Please note that as stated on our listings the dresses we carry are cut towards teh measurements of the size chart listed on that page. Thanks, Teresa

Hi Gene, Thank you for your order. Happy you love it :) We will be glad to exchange it for you. Please email our customer service Info@formaldressshops.com and we'll reply with instructions on how to exchange it. Thanks, Teresa

Hi, Every designer cuts their dresses towards their own size chart. Please measure yourself before ordering. You can also contact us and we will pick the best size for you http://formaldressshops.com/contact-us. Please keep in mind this dress goes up to 5X, however some colors and sizes are sold out. Here is the link to our site for more info http://formaldressshops.com/3-4-sleeve-formal-dress-2291.html Thanks