Thank you for your sharing.

Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

Best regards,
Floryday

If this is one of those companies in China, you should always use Paypal as Paypal will make sure that you get your money back. I got caught twice purchasing from one of these companies. The photo is gorgeous but the item that I received looked as though a 4 yr old had made them. If the shipping is free they are banking on the fact that it is too expensive to ship them back to China. Good Luck

This company will just give you the run-around if you attempt to return something. A typical tactic of many Chinese sellers so make certain to shop through eBay and pay through PayPal only as it make it a lot easier to file a complaint and get your money back.