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I ordered a dress/coat for a wedding on 8th nov arrived today too late for wedding so want to return it if you can advise please Regards Caroline

asked by Caroline W. on 11/12/19

1 Answer
Thank you for your sharing.

Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer.

Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday
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