How long will I have to wait for a dress? Can it be returned?

asked by Beth Y. on 5/2/19

2 Answers
Thumbnail of user flroydayf

Thank you for your contacting.

Please note that we need about 5-7 days to prepare our items before sending out. And it will take another 3~9 (expedited shipping) business days or 7~40 (standard shipping) business days to ship.
If you want to know more about our shipping information, you can go to http://www.floryday.com/faqs.html#faq-shipping-questions

You can return the dress if you do not like it. If you have after sale issues, please contact our customer service in 14 days from the day you receive your order and they'll do their best to help you with your order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html.

Look forward to your order soon.

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Thumbnail of user sherryh132

I waited about two months. They held up the order because one of the dresses was on back-order, but they didn't tell me that until I emailed them to ask why my order hadn't shipped yet. After I told them to cancel the order on that one dress, I got the other two in about a month.

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