Floryday
Questions & Answers

Hey,i live in holland and i ordered 2 dresses. The don,t fit and i want to return them. Which address can be used fot the purpose? Incan,t finf it on the website. Thanks!

Asked by Alice A. on 4/7/2017

2 Answers
Bodil M.4/26/2017

You may want to look up this company on the Ali Express site as it may be easier to get their return address that way as this company will usually give you the run-around in hopes you'll finally give up so they'll get to keep your money. Be prepared to pay full price for return shipping, which may be as much or even more than what you paid for the item or what the item is worth. It's one of their "tricks" to give people the run-around even if the website claim they offer "no hassle returns" (it may not be a hassle to return stuff but it sure will be a hassle to get their return address or for them to admit they received your returns.)
Conclusion: There are better ways to shop out there, both in regard to quality, prices and convenience.
My suggestion is to shop elsewhere.
Floryday F.4/7/2017

Thank you for contacting.

Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

Best regards,
Floryday

Add your answer