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FlexShopper Questions & Answers

750 reviews
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Here’s what consumers have asked with answers from FlexShopper staff and previous consumers.

31 questions answered
3% answered in 1 day
Question:

How long is shipping i was purchasing these items for my husband's birthday sunday

Answer:

Shipment times vary based on the item ordered and the vendor. You can log into your dashboard or reach the Customer Service Team for more information. 855-353-9289

By T-Flex F.,
Question:

I never recieved.my order

Answer:

We are sorry to hear this. Please contact our Customer Service Team at 855-353-9289

By T-Flex F.,
Question:

Tracking my tracking number says delivered but i never received it says delivered but

Answer:

We are sorry to hear this. Please contact our Customer Service Team at 855-353-9289

By T-Flex F.,
Question:

How long does it take to ship?

Answer:

Shipment times vary based on the item ordered and the vendor. You can log into your dashboard or reach the Customer Service Team for more information. 855-353-9289

By T-Flex F.,
Question:

How long does a order lend?

Answer:

Our rental terms are for 52 weeks, but you can end it any time before the 52nd week by paying off the agreement under our 90 days same as cash or early payoff option or terminating your lease.

By T-Flex F.,
Question:

Can you use a debit card or can it only be a credit card to pay off the installments?

Answer:

Yes, you can use a debit card that is co-branded as Visa, MasterCard, American Express or Discover.

By T-Flex F.,
Question:

How does flexshopper work.

Answer:

After you've gotten approved for a spending limit... Just choose the item you want from their site, or use Amazon or any of the affiliated retailers they're associated with. The item will be shipped directly to you, and you get a 3 month same as cash price plus $50 processing fee... After 3 months they add on a rental fee which is ALOT... So I urge you to pay it off within 3 months. They automatically divide the payment up and deduct that amount every Friday from your account, but I believe you can call them and have it set to every other week. If you want to pay more or pay it off you have to call and make a payment. Which is rather inconvenient but easy nonetheless. I've never been on hold for more than a minute. Then as soon as you've paid it off, your full spending limit is ready the very next day... I just paid off my first item last night and about to order the next as we speak.

By Victor W.
Question:

I think its a scam lmao. bye

Answer:

Not a scam. Excellent trustworthy and reliable company.

By Sabrina A.
Question:

Have a question about my bank if my bank is not listed i cant be approved

Answer:

We encourage all applicants to apply as long as the minimum requirements are met. Check out our FAQ page on our site for details. If you would like us to further review your situation or have questions about the decision, call our Customer Service Team and we'd be happy to help out.

By T-Flex F.,
Question:

I got a question i gotten a ps4 and 2 tvs from this company my question is can they pick up my items away? if i dont pay?

Answer:

If you are unable to pay, call us. We will see what we can do to help. If you can no longer pay, you can also work out returning the items to us.

By T-Flex F.,

Can’t see your question? Ask to get answers from the FlexShopper staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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