Fiverr Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Fiverr staff and previous consumers.

42 questions answered
31% answered in 1 day
Question:

If i hire someone to post links for me, how do i verify their work without having to visit links, which in that case, i might as well have done it myself?

Answer:

Whenever you try to "cheat" a system I can guarantee people will use shady methods to fulfill the request. I'm a web designer/programmer and Google is constantly looking for people who game the system to penalize them so honest websites float to the top over the cheaters and gamers. So ask yourself why you are taking the chance of getting penalized and sent to the bottom of the search engines? How would someone post your links in a legitimate way? In the meantime, since you seem to be determined to do it, they should submit a list of where they posted, and you "spot check" random entries to verify.

By Criss I.
Question:

How do i buy fiverr review

Answer:

You don't. You do legitimate work, and get a legitimate review.

By Criss I.
Question:

I bough a logo but the font wasn't no closer to the picture that i sent to him? the logo simply don't work

Answer:

Don't close the order. Ask for modifications and keep the order open. If seller doesn't respond or doesn't fix the issue, open a ticket for a full or partial refund as you please.

By Madu K.
Question:

Are card transactions safe on fiver?

Answer:

I've used Paypal and had no issues, also adds protection, I'd go that route.

By Rob L.
Question:

I am needing to cancel my order and have been trying to do so for some time now and i am in need of some assistance.

Answer:

The best thing to do is try for a mutual cancellation with the seller. (or if you are the seller try to get the buyer to mutually cancel with you.) I have found at leats from my end, as a seller, that most buyers are pigheaded selfish and frankly stupid. When trying to cancel for whatever reason they say "no i paid I want the artwork i paid you gimme gimme gimme" and even though I am trying to cancel, thus giving them a full refund, and i explain that for instance I am not capable of doing their project for whatever reason... (real life situation or hardware problems etc) they wont cancel, because, well quite frankly, they are idiots, who just want free labor. From the alternative point of view sometimes a seller, in few, but still occurring cases will refuse to cancel because they wish to be paid for the time they have already put in. Customner service ius frankly useless in these cases so they best course of action is to try and agree on a fractional cancellation. EX the buyer pays for the labor, and all current work and results of the gig, but not full price because they were not satisfied and feel they did not get their moneys worth. I have found that even though buyers are often very dumb (for lack of a better word) they will get the point if you just keep respectfully guiding them to a suitable compromise.

By Chris Z.
Question:

I ordered a gig and was super unhappy with the results. i am not sure i want to waste time trying to get a revision. do i have any options to get my money back?

Answer:

If you have solid and obvious proof that it's much much below expectation, you can dispute in the order or create ticket for Fiverr support to dispute this. Usually, if it's not totally out of what is described in the gig package, I will give chance to seller to revise the work, with clear specification of what I wish to be revised and maybe give example, not just a comment "Not what I wanted". Good luck in getting what you want. :)

By Jake C.
Question:

Yes, i need a site like fiverr, but one who lets you take contact with the client over the phone, for example i need 3 websites right now, they are all so sophiticated that a telephone conversation is nessecary so i am looking for an alternative, the fanincial part goes over your site i do not want to steal;

Answer:

You ask for a consult first. The don't let you exchange email addresses. Everything is communicated via email and with attachments. You'll be lucky to find someone who is willing to invest a lot of time in a complicated website since the rates they charge are very low.

By NJ T.
Question:

Answer:

I was a buyer. They have no problem taking my money.

By Richard N.
Question:

I am looking for an artist that does good quality fantasy characters & photo shop. i was excited about working with one of your artist, but the artist cancelled. i'm very sad about that. do you know another artist?

Answer:

Inbox me. I know an artist maximumglobalentertainment@gmail.com

By Tami D.
Question:

Yes when on of your service providers hacked my account, and used this information and fivers pay pal account to steal my money i informed them and then they in a coverup shut down my site and have to give me any reasons! looking for others who have also been damaged by fiver! dr reddeck

Answer:

Sorry. I've had no problems with Fiverr

By Florence C.

Can’t see your question? Ask to get answers from the Fiverr staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Fiverr?
Post Review