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FindBride Questions & Answers

203 reviews
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Here’s what consumers have asked with answers from FindBride staff and previous consumers.

22 questions answered
5% answered in 1 day
Question:

I have a profile on this site, but since a couple days i can not log into it, what is happening with the site?

Answer:

Dear Sergio! Unfortunately, due to some technical difficulties, we were forced to urgently move from one domain to another. Due to this, we did not have enough time to send out timely domain change notifications. I apologize for the inconvenience caused. At the moment, the work of the site have been restored - https://findbride.com/main All profiles and progress of accumulated credits with ladies are saved. Please contact our support team so that my colleagues can provide you with the assistance you need - support@find-bride.zendesk.com All the best, Martin

By Martin D.,
Question:

Por favor me ajude desde ontem não consigo acessar mais o site não violentei nenhuma regra gostaria de saber o porquê

Answer:

Dear Jose, Please contact our support team so that my colleagues can provide you with the assistance you need - support@find-bride.zendesk.com All the best, Martin

By Martin D.,
Question:

Почему меня заблокировали?

Answer:

Dear Nurlan, Please contact our support team so that my colleagues can provide you with the assistance you need - support@find-bride.zendesk.com All the best, Martin

By Martin D.,
Question:

Are the women real profiles?

Answer:

Yes, all women are real i suppose. I talk to some girls and they seems to be real

By Finn J.
Question:

Why is it i can't get to the site? need to check mail from my only lady, victoria

Answer:

Puedo acceder al sitio, pero no me deja recargar más crédito

By Victor A.
Question:

I was trying to contact findbriide, com and it says it refuses to contact, what's that mean when i have money in that site

Answer:

You need to be registered with a profile in order to send messages to the customer support of the website. You do not need to have purchased any credits to send messages to customer support.

By Henry S.
Question:

Im thinkin that its down cause all i get is the err an wont load

Answer:

The website has had issues in the past and was down for over several days in 2016. Do not know if it was from a hack or computer server problems.

By Henry S.
Question:

Answer:

Yes the site has been down for about a day and half. Happens a lot, it will eventually come back on, but be careful, run your security scan after going on this site, it is loaded with virus and malware. I do it every time, so it destroys all the junk in there and you should be OK.

By Michael M.
Question:

Can someone tell me is the site currently down for maintenance? i'm not getting connected to the site at all. i'm keep getting a "we can't reach this page," message. that is why i'm asking if the site is down. thank you. david wiederich

Answer:

Sometimes websites goes down and cannot be accessed. You can encounter hardware or software problems at any time.

By Henry S.
Question:

Do the girls get paid for all of the credits?

Answer:

The answer to that question would need to be directed to the local agencies. The website gets the profiles from the agencies who then solicit photos from the ladies. Someone who used another dating site said that his girlfriend who moved to live with him got messages from the website offering her money for her photos so they could set up a profile that a office worker would act as correspondent.

By Henry S.

Can’t see your question? Ask to get answers from the FindBride staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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