FASHIONPHILE Questions & Answers

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Here’s what consumers have asked with answers from FASHIONPHILE staff and previous consumers.

12 questions answered
8% answered in 1 day
Question:

Once purchased, how long does it take to receive the item?

Answer:

Generally, your purchase is shipped within 1-2 business days. We also provide an estimated delivery date during checkout! FASHIONPHILE is open Monday-Friday 7 am - 5 pm (Pacific Time) and we only ship during these hours. If you place an order on a weekend, holiday, or outside of our normal business hours, the item will be prepared for shipment within the following 1-2 business days. FASHIONPHILE will attempt to accommodate special requests for shipping, however, it is the sole responsibility of the customer to understand our shipping procedures. If you place an order with expedited shipping before 11:00am (Pacific Time), your order will ship the same day; after 11:00am (Pacific Time), your order will ship the following business day.

By Lauren L.,
Question:

Answer:

Best customer service EVER! NEVER a problem with returns. Zappos is without a doubt the quickest, most reliable site EVER! I have been shopping this site for ten years plus and NEVER had anything but exceptional service. They are the quickest with shipping, the best with customer service, best site EVER. If all online shopping were this convenient and trustworthy I would never have to go anywhere else. Unfortunately they simply don't carry everything I need or it would be the only site I shop. Cannot say enough praises for Zappos.

By V S.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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