How can I contact customer service of this website

asked by SUMITHA N. on 12/1/15

15 Answers
Thumbnail of user vandac

Good luck trying to get them to refund your money or settle a dispute. They will offer you vouchers for $10; even though the dress(es) were more expensive. My advice: NEVER USE THE SITE AGAIN. IT'S A RIP=OFF SCAM!

Helpful  (1)
Thumbnail of user clairen11

Hello guys:

This is the email they contact me. resolution@fashionmia.com
Which this email is not on their website.

Helpful  (0)
Thumbnail of user swapnad

They have Facebook page you can send them message. They will reply fast in Facebook compared to emails!

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Thumbnail of user cyrillaa1

On my order page it had a contact dispute button and I used it 5 times, when I finally mentioned getting the Federal Trade Commission notied I had my money back in 3 days!

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Thumbnail of user jennyr20

Service@fashionmia.com
And good luck... they are horrible!

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Thumbnail of user angelaa43

Hello
How bad is this site!? I contacted them through the following email address: service@fashionmia.com

The clothes are worse than useless, and nothing like the online descriptions. Part of my order finally turned up a week ago; I've told them to cancel the outstanding items and refund to my Paypal account.

Very apologetic emails offering replacements or vouchers for future purchases but I'd rather not bother so have returned at a cost of £40 to CHINA.

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Thumbnail of user drdeborahg

The website is best.

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Thumbnail of user ingerk1

You havet to sent them a mall. And you get a stu

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Thumbnail of user aurelian4

It's very hard to get in touch with them coz I've sent few emails to their email Address but never respond.

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Thumbnail of user sheilas30

The website clicking on the order of the item you have questions about.
There is no phone number to speak with someone.
Remember they are in China - You will NEVER resolve the problem with the same customer service rep. You always have to repeat your questions.
They need to reformat their customer service. It SUCKS!

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Thumbnail of user anabellea

When you buy an item a number is on the receipt. But you really have to look
For it.

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Thumbnail of user kristinas34
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Thumbnail of user lilyj15

Hello Sumitha,

The only thing I know and would do is visit their website and they should have a costumer service number on their.

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Thumbnail of user tatianac4
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Thumbnail of user med66

Which website? SiteJabber or FashionMia?

Helpful  (0)

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