Fanatics Questions & Answers

Here’s what consumers have asked with answers from Fanatics staff and previous consumers.

205 questions answered

12% answered in 1 day

Question:

Please bring back team sperit sports aprial like nfl jurseys hats sox+ close your online store if you want to close something down it really destrbs Please bring back team sperit sports aprial like nfl jurseys hats sox+ close your online store if you want to close something down it really destrbs

Answer:

We are very sorry but we are unaware of your request. Unfortunately, we do not have a connection with Team Sperit. Can you please private message us with more information? Julian

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

Hi my name is brendan please bring back team sperit thank you officer brendan Hi my name is brendan please bring back team sperit thank you officer brendan

Answer:

We are very sorry but we are unaware of your request. Unfortunately, we do not have a connection with Team Sperit. Can you please private message us with more information? Julian

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

Hello my name is brendan biancucci why did you have to close down team sperit? i am un happy w/ you guys for that so in less you want to be closed Hello my name is brendan biancucci why did you have to close down team sperit? i am un happy w/ you guys for that so in less you want to be closed

Answer:

We are very sorry but we are unaware of your request. Unfortunately, we do not have a connection with Team Sperit. Can you please private message us with more information? Julian

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

Tired of waiting for my package. fedex tracking each day tells me it should be there by the end of the day, then it doesn't come. why is this?

Answer:

I will be more than happy to further assist you. Can you please private message us your order number or email address? Julian

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

I need to change the size of an order not yet shipped. i waited on hold for long time but no answer. what's the best way to get through? I need to change the size of an order not yet shipped. i waited on hold for long time but no answer. what's the best way to get through?

Answer:

My apology, can that be sent to use in a private message? Thank you

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

I haven't received my other hoodie that i ordered. why are they being shipped separately? I haven't received my other hoodie that i ordered. why are they being shipped separately?

Answer:

Hi Kelli, we can help with this. Please send us a message with your order info.

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

How do your mens tshirts fit? some xl shirts are too tight on me How do your mens tshirts fit? some xl shirts are too tight on me

Answer:

Hello Kevin, Thank you for reaching out to us with your inquiry. Our men's tee shirts may fit differently depending on the material to make the merchandise.

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

I just received the wrld series shirt ordered october 31. the shirt arrived today, a men's large, and it looks like a youth shirt. to returncosts $10 I just received the wrld series shirt ordered october 31. the shirt arrived today, a men's large, and it looks like a youth shirt. to returncosts $10

Answer:

Hello Marcia, Thank you for reaching out to us. We are terribly sorry that you received the wrong size item. If you will email us at customerfirst@nflshop.com with your order number, we will be happy to look into and solve this as quickly as possible! We appreciate you reaching out to us and look forward to speaking with you soon! Thanks, Kayla

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

How heavy is the cat bomber 3d jacket How heavy is the cat bomber 3d jacket

Answer:

I will be more than happy to look into this for you, but I will need to know the product id number of the item. Julian

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

I placed an order yesterday & saw one item would be shipped too late. is there a way to see if it can be shipped sooner? its for my anniversary 8/14

Answer:

Hello Mariah, please private us for further assistance with this inquiry. Thanks, Deannaa.

By Nigel P., Sr. Director of Fan Experience over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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