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How can Fanatics have the mission statement they do (top right). Really, Fanatics? What a joke! Worst company and customer service ever!
asked by Anne C. on 1/14/19
1 Answer
I am very sorry for any bad experience you may have received. If I could please have you private message me the issue, I will be more than happy to assist. Julian
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Are the Jerseys and T-shirts legit licensed by the NBA I placed an order last night but I want to cancel it because of all the negative reviews I've seen since then. How do I cancel? I need a return label HOW DO I RETURN 2 BRAS THAT DIDNT FIT? 2385 - Where is my order ? I paid for it 20 December 2018 and still not received it. If I do not get a response by tomorrow I am recalling the money. Is there a supervisor or manager that can find out how much longer it will take for someone to contact me regarding a return. I would like a supervisor from Fanatics to contact me regarding a return. I want an refund because the sizing was way off. Instead they tell me to keep the product, send them 90% of the cost of a replacement 1. How can you draw customers in with a front page that says "guaranteed 12/24 delivery or it's free" and then not stand by it? WHERE IS MY ORDER???

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