Fairy Season Questions & Answers

1,135 reviews

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Here’s what consumers have asked with answers from Fairy Season staff and previous consumers.

69 questions answered

10% answered in 1 day

Question:

So i just ordered maybe 5 minutes ago and then looked at the reviews... i'm not sure what to do... So i just ordered maybe 5 minutes ago and then looked at the reviews... i'm not sure what to do...

Answer:

I know I just ordered and mad I didn't look at reviews first I want a refund just from reading reviews

By Heather A. over a year old

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Question:

I ordered 50 dollars worth of shirts andhave recieved 1 and it was not what i ordered.- I ordered 50 dollars worth of shirts andhave recieved 1 and it was not what i ordered.-

Answer:

Dispute it close Paypal down

By VICTIMNOMORE D. over a year old

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Question:

Where are you located?

Answer:

THIS IS THE WORST COMPANY they send defective items and then refuse to refund your money. Total Scam

By Paula D. over a year old

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Question:

It said my order was shipped on dec. 12th. i still have not received it. when i try to click on link to track my order it won't let me track it. It said my order was shipped on dec. 12th. i still have not received it. when i try to click on link to track my order it won't let me track it.

Answer:

COULD YOU PLEASE CONTACT US BY service@fairyseason.com.

By Fairyseason F., over a year old

Question:

I ordered on 9/4/2018, order #s309247726269584 charged to my visa card ending in 7621 for $28.98 i haven't received an e-mail or my order I ordered on 9/4/2018, order #s309247726269584 charged to my visa card ending in 7621 for $28.98 i haven't received an e-mail or my order

Answer:

Could you please contact us via service@fairyseason.com.

By Fairyseason F., over a year old

Question:

Are the sizes correct for the united states? ordered from wish and the xxl in women's . could fit a 7 year old Are the sizes correct for the united states? ordered from wish and the xxl in women's . could fit a 7 year old

Answer:

Hi there, Sizing may vary depending on cut and style. Please use the size guide to determine the most accurate size for your fit not by what you normally wear. To find the correct size, measure carefully, and update your measurements regularly. First take your bust, hip and waist measurements, either in inches or in centimeters. When you have the measurements, find the size that corresponds best with your results in the chart.

By Fairyseason F., over a year old

Question:

How do i track my package? How do i track my package?

Answer:

Dear Customer, Thank you for reaching out to us! This link may help you to resolve your problem https://www.fairyseason.com/track_your_order.htm or you can please send email to service@fairyseason.com with your order number. Thank you!

By Fairyseason F., over a year old

Question:

How does the company show up on my bank statement? How does the company show up on my bank statement?

Answer:

It showed up on mine like this "fairy season online clothing GB" I just read a lot of reviews and honestly I'm a bit scared about receiving my products. They took the money out immediately though.

By Kristen C. over a year old

Question:

I would like to order a pair of their sandals.. is it worth it? I would like to order a pair of their sandals.. is it worth it?

Answer:

No. They will not look like the picture, they will be cheaply made and probably look like £ store sandals!

By Rio D. over a year old

Question:

I've just made order number fs4166970833622138,but picked wrong sizes,i want to cancel the order immediately and get my money back, is it possible? I've just made order number fs4166970833622138,but picked wrong sizes,i want to cancel the order immediately and get my money back, is it possible?

Answer:

THIS IS THE WORST COMPANY they send defective items and then refuse to refund your money. Total Scam

By Paula D. over a year old

123456...21

Typical questions asked:

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Where is the company located?

Fairy Season Questions & Answers

So i just ordered maybe 5 minutes ago and then looked at the reviews... i'm not sure what to do... So i just ordered maybe 5 minutes ago and then looked at the reviews... i'm not sure what to do...

I ordered 50 dollars worth of shirts andhave recieved 1 and it was not what i ordered.- I ordered 50 dollars worth of shirts andhave recieved 1 and it was not what i ordered.-

Where are you located? Where are you located?

It said my order was shipped on dec. 12th. i still have not received it. when i try to click on link to track my order it won't let me track it. It said my order was shipped on dec. 12th. i still have not received it. when i try to click on link to track my order it won't let me track it.

I ordered on 9/4/2018, order #s309247726269584 charged to my visa card ending in 7621 for $28.98 i haven't received an e-mail or my order I ordered on 9/4/2018, order #s309247726269584 charged to my visa card ending in 7621 for $28.98 i haven't received an e-mail or my order

Are the sizes correct for the united states? ordered from wish and the xxl in women's . could fit a 7 year old Are the sizes correct for the united states? ordered from wish and the xxl in women's . could fit a 7 year old

How do i track my package? How do i track my package?

How does the company show up on my bank statement? How does the company show up on my bank statement?

I would like to order a pair of their sandals.. is it worth it? I would like to order a pair of their sandals.. is it worth it?

I've just made order number fs4166970833622138,but picked wrong sizes,i want to cancel the order immediately and get my money back, is it possible? I've just made order number fs4166970833622138,but picked wrong sizes,i want to cancel the order immediately and get my money back, is it possible?

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