Fabletics Questions & Answers

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Your Fabletics account will only be enrolled in our VIP membership after your very first purchase. Since you are not yet signed up as a VIP and never placed an order, you won't be billed for anything.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. We would like to go deeper into your concern so we'd know how we could further assist you. Our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Our phone number is 1-844-322-5384. To assist you further with your concern our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. To assist you further with billing concerns our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. You may cancel your membership at any time if you're not completely satisfied with your VIP membership. Our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Orders are processed within 0-2 business days (weekends not included) from our warehouse for fulfilling and packaging. If your order is sent via standard shipping, orders usually arrive within 6-10 business days, and rush shipments will take 2-3 business days after it ships. You can also check on the status of your order online for future reference. Just log in to your account online, and click on 'Order History' under the Account tab. Select the order number and check on the status of your shipping. You may also utilize our Facebook- Messenger to check the status of your purchase.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. Points can be earned by making purchases and writing reviews for purchased items. If points are earned by purchasing an item, they will be applied to your account once the item is shipped. If points are earned by writing a review of a previously purchased item, they will be applied to your account once the review is submitted. Some exceptions may apply. Once you accumulated at least 500 points, you may redeem the points for Cash Rewards or gear, if available, in the Rewards Shop using our tier system. Tier 1 reward redemption begins at 500 points, Tier 2 reward redemption begins at 1,000 points, Tier 3 reward redemption begins at 1,500 points, and Tier 4 reward redemption begins at 2,000 points. Members receive 2 points for every dollar spent. Some exceptions may apply as not all items qualify for reward points. Points are rounded to the nearest dollar ($49.95 = 100 points). If an item is returned for a refund, the points earned for that purchase will be deducted from the member's account. Points also expire 12 months after they become available, upon cancelation of your account, and/or termination of the Fabletics VIP Membership Program.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. During your initial purchase, you are given two options, either to checkout as a VIP member or Guest. If you chose the VIP option, you'd receive your first order at a discount and be enrolled in our VIP membership. If you don't want to be a VIP member, simply check out with us as a Guest. As a VIP member, you will never be obligated to make a purchase nor pay the monthly charge every month and you can make changes to your account whenever you wish. Indeed, we are a monthly membership shop but there is no need to pay each month to remain a VIP and enjoy exclusive sales and discounts. On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional member credit which unlocks our best savings when redeemed. Member credits can be redeemed for any 2-piece outfit or item up to $100, online or in-store. If you don't want a credit, please visit the site between the 1st and 5th of the month, click "Skip the Month", and you won't be charged. More details here: https://www.fabletics.com/nmp/how-it-works.

Hello! This is from the Fabletics team. We know that this question was raised over a year ago, but we would like to address it. You may cancel your membership at any time if you're not completely satisfied with your VIP membership. Our Member Services department can assist via Live Chat or by phone if preferred: https://www.fabletics.com/help/faq.