FabFitFun Questions & Answers

Hi Victoria! Thanks for submitting a question. We're so happy you're loving the membership! While at this moment boxes arent guaranteed to be customized according to your personal survey selections, your participation will help us gather insight into who you are and your interests so we can continue to create the FabFitFun experience that we know our members will love. All members are able to customize their boxes each season by visiting the Customize page on their dashboard. Stay tuned for emails about when the customization window is open! Please don't hesitate to contact our customer care team at fff.me/care if you have any additional questions! Xo

By Kendall K. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

FabFitFun Questions & Answers

Got my first box and didn't get much in it at all. very disappointed :(

Hi i'm from canada..and i was thinking of subscribing to fff..just wanted to know how long does it take to ship

I ordered a summer box and got the option to pick between the luna foreo and the turkish towel, i chose the luna product. i only subscribes to the box

I seem to be confused about when my box will ship and was hoping someone could help me out. i bought my box on june 11, 2018, when will it ship?

Hello, my name is marilene weaver , box never arrived,more than the 5 days stack in the same place. #fff.box.6179968.5646836. pls what is happening?

Why was i charged an additional $13 for shipping upon receipt of my starter box? email said box+shipping was $5. i live in maryland.

Ive been seeing mixed and bad reveiws on the cancellation policy. i have heard of customers being charged still after they have cancelled. Ive been seeing mixed and bad reveiws on the cancellation policy. i have heard of customers being charged still after they have cancelled.

Love fff! amazing products, but my questions is: does the company pay attention to our personal profiles? i get things that make me question it. Love fff! amazing products, but my questions is: does the company pay attention to our personal profiles? i get things that make me question it.

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