FabFitFun FAQ | Sitejabber

Question:

How many items come in the box prior to add-ons?? is it just the 3 items?? thanks shannon How many items come in the box prior to add-ons?? is it just the 3 items?? thanks shannon

Answer:

Hi Shannon! Each $49.99 box includes 7-10 items valued at over $200. You will have the option for add-ons each season if youd like to chose additional items. Feel free to click the link below for examples of past boxes! Dont hesitate to contact our customer care team at fff.me/care if you have any additional questions! https://support.fabfitfun.com/hc/en-us/articles/201682533-What-will-be-in-my-FabFitFun-Box-Can-you-show-me-examples-of-previous-boxes-?mobile_site=true

By Kendall K. over a year old

Question:

Thinking of ordering - how many items come in the box for the price before the add-ons, which could get costly Thinking of ordering - how many items come in the box for the price before the add-ons, which could get costly

Answer:

Hi Shannon! Each $49.99 box includes 7-10 items valued at over $200. You will have the option for add-ons each season if youd like to chose additional items. Feel free to click the link below for examples of past boxes! Dont hesitate to contact our customer care team at fff.me/care if you have any additional questions! https://support.fabfitfun.com/hc/en-us/articles/201682533-What-will-be-in-my-FabFitFun-Box-Can-you-show-me-examples-of-previous-boxes-?mobile_site=true

By Kendall K. over a year old

Question:

I ordered my winter box but i don't want to order anymore ....what do i do to be sure you don't charge me for things i won't order in the future? I ordered my winter box but i don't want to order anymore ....what do i do to be sure you don't charge me for things i won't order in the future?

Answer:

Hi Rosik! Your subscription can be canceled anytime before your next bill date! Please feel free to check out our cancelation policy, linked below, for more information. https://support.fabfitfun.com/hc/en-us/articles/201619963-What-s-your-cancellation-policy-

By Kendall K. over a year old

Question:

Yes, how to order as a gift to someone? i have 2 interested as they added to christmas gift list. Yes, how to order as a gift to someone? i have 2 interested as they added to christmas gift list.

Answer:

Hi Debbie! Thanks for your question! I've linked our gifting FAQ below so you can choose the best gifting option for you. We recommend purchasing gift cards this holiday season so your friends and family can create their own personalized membership account and gain access to all perks of FabFitFun including add-ons, FabFitFunTV and more! Always feel free to reach out to our customer care team at fff.me/care if you need further assistance!:) https://support.fabfitfun.com/hc/en-us/sections/115000234723-Gifting

By Kendall K. over a year old

Question:

I received my box and it was missing the deep sleep pillow spray and healing hair mask. can you let me know why these might be missing? I received my box and it was missing the deep sleep pillow spray and healing hair mask. can you let me know why these might be missing?

Answer:

Hi Colleen! Thank you for your question! We're so sorry to hear your box was missing anything! All Winter 2017 boxes included either the Grace & Stella Anti-Wrinkle + Energizing Eye Masks or Nelson j Beverly Hills Moisture Healing Hair Mask AND the This Works Deep Sleep Pillow Spray or FFFTV Fitness Ball. You may have been missing the pillow spray and hair mask because you received the eye masks and fitness ball. Please feel free to reach out to our customer care team at fff.me/care if anything is missing from your box! Click here for a full list of Winter 2017 Box contents: https://fabfitfun.com/magazine/winter-2017-full-reveal/

By Kendall K. over a year old

Question:

I leave in canada and planning to order two more boxes this friday for christmas presents, do you think they would be here on time for christmas?

Answer:

Hi Ingrid! If you place an order on Friday, you can expect to receive your tracking information within 10 business days of purchase. Shipping to Canada typically takes 9-14 business days from the time the box leaves our warehouse. I've linked our shipping FAQ below and please always feel free to contact our Customer Care Team at fff.me/care if you need further assistance! Xo https://support.fabfitfun.com/hc/en-us/articles/201839848-When-will-my-box-ship-out-

By Kendall K. over a year old

Question:

Hello there, i would like to get extra boxes for my daughters christmas present, i leave in canada and plan to order them on friday (when i get paid)

Answer:

Hi Ingrid! If you place an order on Friday, you can expect to receive your tracking information within 10 business days of purchase. Shipping to Canada typically takes 9-14 business days from the time the box leaves our warehouse. I've linked our shipping FAQ below and please always feel free to contact our Customer Care Team at fff.me/care if you need further assistance! Xo https://support.fabfitfun.com/hc/en-us/articles/201839848-When-will-my-box-ship-out-

By Kendall K. over a year old

Question:

How often does the shipment to a select member go,past the 10th buisness day of the billing date? How often does the shipment to a select member go,past the 10th buisness day of the billing date?

Answer:

Hi Nancy! Thank you for your question! Our goal is to ship out boxes within 10 business days of successful billing. If, for whatever reason, a box is not going to be shipped by this deadline, we will reach out to the member and let them know! A very small percentage of members experience a delay and we work with each one to ensure they've been fully assisted! Please don't hesitate to contact our customer care team at fff.me/care if you have any questions about your order! Xo

By Kendall K. over a year old

Question:

I was billed for my winter box on 11/17/17, but when i checked the status today, it says awaiting shipment. when will it ship? I was billed for my winter box on 11/17/17, but when i checked the status today, it says awaiting shipment. when will it ship?

Answer:

Hi Christy! We apologize for the delayed response! Boxes should ship out within 10 business days of your bill date. If you have any questions about your specific order, our customer care team is always available to help at fff.me/care! Xo

By Kendall K. over a year old

Question:

I have a subscription that is $40 quarterly, i would be happy to pay for a year up front to be select, but obviously it would cost more. how can i? I have a subscription that is $40 quarterly, i would be happy to pay for a year up front to be select, but obviously it would cost more. how can i?

Answer:

Hi Alyson! Thank you for your question! Our seasonal subscription plan costs $49.99 per season OR all members have the option of upgrading to the annual membership for $179.99 which saves them $20 for the year! With the annual membership, you also get perks like extra customization and early access to our add-on sale! I've linked our FAQ below if you'd like some more information. Also always feel free to contact our customer care team at fff.me/care if you have additional questions! http://support.fabfitfun.com/hc/en-us

By Kendall K. over a year old

FabFitFun Questions & Answers

How many items come in the box prior to add-ons?? is it just the 3 items?? thanks shannon How many items come in the box prior to add-ons?? is it just the 3 items?? thanks shannon

Thinking of ordering - how many items come in the box for the price before the add-ons, which could get costly Thinking of ordering - how many items come in the box for the price before the add-ons, which could get costly

I ordered my winter box but i don't want to order anymore ....what do i do to be sure you don't charge me for things i won't order in the future? I ordered my winter box but i don't want to order anymore ....what do i do to be sure you don't charge me for things i won't order in the future?

Yes, how to order as a gift to someone? i have 2 interested as they added to christmas gift list. Yes, how to order as a gift to someone? i have 2 interested as they added to christmas gift list.

I received my box and it was missing the deep sleep pillow spray and healing hair mask. can you let me know why these might be missing? I received my box and it was missing the deep sleep pillow spray and healing hair mask. can you let me know why these might be missing?

I leave in canada and planning to order two more boxes this friday for christmas presents, do you think they would be here on time for christmas?

Hello there, i would like to get extra boxes for my daughters christmas present, i leave in canada and plan to order them on friday (when i get paid)

How often does the shipment to a select member go,past the 10th buisness day of the billing date? How often does the shipment to a select member go,past the 10th buisness day of the billing date?

I was billed for my winter box on 11/17/17, but when i checked the status today, it says awaiting shipment. when will it ship? I was billed for my winter box on 11/17/17, but when i checked the status today, it says awaiting shipment. when will it ship?

I have a subscription that is $40 quarterly, i would be happy to pay for a year up front to be select, but obviously it would cost more. how can i? I have a subscription that is $40 quarterly, i would be happy to pay for a year up front to be select, but obviously it would cost more. how can i?

Can’t see your question? Ask to get answers from the FabFitFun staff and other customers.

FabFitFun Questions & Answers

How many items come in the box prior to add-ons?? is it just the 3 items?? thanks shannon How many items come in the box prior to add-ons?? is it just the 3 items?? thanks shannon

Thinking of ordering - how many items come in the box for the price before the add-ons, which could get costly Thinking of ordering - how many items come in the box for the price before the add-ons, which could get costly

I ordered my winter box but i don't want to order anymore ....what do i do to be sure you don't charge me for things i won't order in the future? I ordered my winter box but i don't want to order anymore ....what do i do to be sure you don't charge me for things i won't order in the future?

Yes, how to order as a gift to someone? i have 2 interested as they added to christmas gift list. Yes, how to order as a gift to someone? i have 2 interested as they added to christmas gift list.

I received my box and it was missing the deep sleep pillow spray and healing hair mask. can you let me know why these might be missing? I received my box and it was missing the deep sleep pillow spray and healing hair mask. can you let me know why these might be missing?

I leave in canada and planning to order two more boxes this friday for christmas presents, do you think they would be here on time for christmas? I leave in canada and planning to order two more boxes this friday for christmas presents, do you think they would be here on time for christmas?

Hello there, i would like to get extra boxes for my daughters christmas present, i leave in canada and plan to order them on friday (when i get paid) Hello there, i would like to get extra boxes for my daughters christmas present, i leave in canada and plan to order them on friday (when i get paid)

How often does the shipment to a select member go,past the 10th buisness day of the billing date? How often does the shipment to a select member go,past the 10th buisness day of the billing date?

I was billed for my winter box on 11/17/17, but when i checked the status today, it says awaiting shipment. when will it ship? I was billed for my winter box on 11/17/17, but when i checked the status today, it says awaiting shipment. when will it ship?

I have a subscription that is $40 quarterly, i would be happy to pay for a year up front to be select, but obviously it would cost more. how can i? I have a subscription that is $40 quarterly, i would be happy to pay for a year up front to be select, but obviously it would cost more. how can i?

Can’t see your question? Ask to get answers from the FabFitFun staff and other customers.

I leave in canada and planning to order two more boxes this friday for christmas presents, do you think they would be here on time for christmas?

Hello there, i would like to get extra boxes for my daughters christmas present, i leave in canada and plan to order them on friday (when i get paid)