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Eyebuydirect Questions & Answers
9,363
reviews
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Here’s what consumers have asked with answers from Eyebuydirect staff and previous consumers.
30
questions answered
3%
answered in 1 day
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Question:
Lets say over time my eyesight gets worse instead of buying new frames can i just get the lens replaced? and what are the fees
Question:
How do i know if my tranaction went through this has been the worst experience while ordering glasses. very unsatisfied
Question:
I am nervous because i wear progressives...how do i know that the areas will be right?
Question:
Hi i ordered a and returned a pair of glasses. i have since recv. the replacement at full charge . where is my credit from my first pair.? i bought them with my amazon account.
Question:
Hi. how do you get the earpiece length right? how to measure?
Question:
Hi. how do i measure correct distance so that the ear pieces fit correctly?
Question:
Where are the frames made?
Question:
I have the prescription but don't understand the numbers thus don't know how to fill the order form. do you have an office in mass that i can visit and ask for help?
Question:
I've been having an issue with this company concerning their marketing practices. while placing a order that i took a bit of time to place, i received a coupon from the company telling me that i could have 15% off of my entire order. but when i went to place the order no discount is being given. i contacted the company and just got the runaround. i was curious about this so i looked on this review site and i noticed that other posters had complained about the fact that the company did not honor its coupons. too me. this looks like false advertising and very misleading marketing practices. i figured i would post some reviews about my experience with this and file some complaints. companies that engage in deceptive practices like this and waste your time really annoy me.
Question:
How can i send a credit card payment to ebd? order #7624568r1, i'm supposed to receive an email that allows me to pay the $19 but i have not received it! why is this so difficult? i really want to pay this. dan doyon
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