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Eyebuydirect Questions & Answers
9,363
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Here’s what consumers have asked with answers from Eyebuydirect staff and previous consumers.
30
questions answered
3%
answered in 1 day
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Question:
Which photo would provide the best measuring match for progressive lenses? i'm a bit worried that the 'line' where the lenses change won't match. thx
Question:
What does it mean if it says that single lenses are included, does it mean that we are only charged for the frame?
Question:
My order is made from australia, why did my sunglasses shipped from china?
Question:
How long does it take for an individual to get their glasses once their order is placed on the eyebuydirect website?
Question:
I have 6 frames that i need new prescription lenses for. do you put in new lenses on exsisting customer frames
Question:
I am attempting to "try on" glasses on the website. im able to download photo, rotate it and changing it ti #51. after that, it automatically rotates
Question:
How can i get the 'tryon' option to discontinue rotating my photo sideways? ive tried safari and google chrome?
Question:
Yes. i wear progressive lenses. how do you know how to make the prescription properly?
Question:
When i purchase the glasses with the lens, do they come assembled, or do i have to go somewhere and get the lens fitted into the frames?
Question:
Time for new glasses. optom used my old pr. of eye buy to get prescript, told me that the rt. was badly blurred. how do i know i've got a correct pair
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