Eyebuydirect
Questions & Answers

return policy

Asked by Rauf C. on 11/18/2019

1 Answer
Leo L.1/22/2020

Hello Rauf, We want you to be 100% happy with your eyewear. With our 14-Day Fit & Style Guarantee, you can make a return for a one-time replacement or refund within two weeks of receiving your order, no questions asked.

Our 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. A replacement pair will only be issued if there are clear defects in material and workmanship.

Note: Both warranties do not cover damage and/or return requests caused by accidents, negligence, or improper care. A shipping fee may apply for a one-time replacement.

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