Everbuying.net FAQ | Sitejabber

Question:

Correction: i'm considering buying a dash cam with the nt 96650 chip in a g1w model. people have been buying them and have discovered this brand and i believe a few others are fake/ knockoffs using a cheaper chip and missing a hdmi socket. i was looking at one on everbuying g1w-cb. one person posted a video of the g1w and opened it up to discover it had the cheap 96620 chip, which produces a poor quality video. he showed it came in an orange box and had fake specs on it. i saw where one person showed on his video, a supposedly legitimate g1w came in a black box. so i'm wondering about the reputation of everbuying before i make a purchase, especially, since i see the g1w-cb sold by everbuying comes in an orange box. i understand that when the camera is carefully opened the chip can be easily identified as to whether or not it is the correct one. of course opening it can risk break wire connections. Correction: i'm considering buying a dash cam with the nt 96650 chip in a g1w model. people have been buying them and have discovered this brand and i believe a few others are fake/ knockoffs using a cheaper chip and missing a hdmi socket. i was looking at one on everbuying g1w-cb. one person posted a video of the g1w and opened it up to discover it had the cheap 96620 chip, which produces a poor quality video. he showed it came in an orange box and had fake specs on it. i saw where one person showed on his video, a supposedly legitimate g1w came in a black box. so i'm wondering about the reputation of everbuying before i make a purchase, especially, since i see the g1w-cb sold by everbuying comes in an orange box. i understand that when the camera is carefully opened the chip can be easily identified as to whether or not it is the correct one. of course opening it can risk break wire connections.

Answer:

Dear Ben, Thank you for your comment. Please kindly note that we purchase the item from the supplier directly. Before we ship out the item to customer, we have a restrict quality checking. If you have any further inquiry, please contact us on our support center. Best regards, Everbuying Customer Service

By Mira L., over a year old

Question:

I do regret using everbuying. after one month of waiting, all i see is the "processing" message. not even shipped yet. http://www.everbuying.net/product1084649.html what's the problem here?

Answer:

Dear Anders, Thank you for your order. As for the item you still have not received, it is back-ordered. For the stock issue. We need to explain that it took more business days to process. Usually, the processing time can affect the item dispatch time. This includes the time taken to conduct compulsory, detailed quality checks as well as carefully packaging the item prior to dispatch. Please tell us your order number to our support center here http://www.everbuying.net/m-article-id-12.html. We will check the details for you. Thank you for your cooperation. Everbuying Customer Service

By Mira L., over a year old

Question:

I just paid using paypal. the name of the payment receiver according to paypal statement is "nelson". is that normal? shouldn't be something including the "everybuying" as a name or descripion? the order status on my everybuing account is "paid" I just paid using paypal. the name of the payment receiver according to paypal statement is "nelson". is that normal? shouldn't be something including the "everybuying" as a name or descripion? the order status on my everybuing account is "paid"

Answer:

Dear Thanos, Thanks for your inquiry. Nelson is the account name of everbuying's paypal account. So your money was made to everbuying. For your order, please tell us your order number to our support center. We will check it for you. Thank you for your support. Everbuying Customer Service

By Mira L., over a year old

Question:

Do you give discounts to vets? Do you give discounts to vets?

Answer:

Dear Darrell, Thanks very much for your message. Could you please tell us the full name or the link of the product? So that we can check it for you. Thank you for your cooperation. Everbuying Customer Service

By Mira L., over a year old

Question:

Why it takes too long time for orders in processing.? Why it takes too long time for orders in processing.?

Answer:

Dear Manhal, Thank you for your review. Please note we usually need 3 to 5 working days to process your order if the item is available. If it is not available and customer don't want to wait, we will issue a full refund. Best regards, Everbuying Customer Service

By Mira L., over a year old

Question:

I bought a doogee phone on july 4 and i have not received it... payment has been processed... i now can not log on my account and unable to communicate. i did receive a support ticket t16070772143 so someone please take action and resolve... get my phone to me or refund... thank you. joe sweeney I bought a doogee phone on july 4 and i have not received it... payment has been processed... i now can not log on my account and unable to communicate. i did receive a support ticket t16070772143 so someone please take action and resolve... get my phone to me or refund... thank you. joe sweeney

Answer:

Dear Joe, Thank you for the message. Sorry for the delay. We have issued a new letter to you via our service email. Could you please kindly check and give us a reply? Looking forward to hearing from you. Everbuying Customer Service.

By Mira L., over a year old

Question:

1.is there a telephone number for everbuying 2 when ever a customer attempts to open a chat on your website, a message says "thank you for visiting everbuying. please try again during our normal business hours". what are your regular business hours? that seems to be kept a secret.

Answer:

Dear Carl, Thank you for informing us of your concern. Currently we don't have phone lines. For our contact information, please check the details here: http://www.everbuying.net/m-article-id-12.html For the live chat, please contact us during 8:30-18:00(GMT+8)) Best regards, Everbuying Customer Service

By Mira L., over a year old

Question:

About to order a phone from this company but want to check what i should expect from them. it is an umi super, and this website is recommended by umi themselves. however, the phone is going cheap, and i want to make sure that i will receive the actual phone, what guarantee i would receive, and how long it would take to arrive in the uk About to order a phone from this company but want to check what i should expect from them. it is an umi super, and this website is recommended by umi themselves. however, the phone is going cheap, and i want to make sure that i will receive the actual phone, what guarantee i would receive, and how long it would take to arrive in the uk

Answer:

Dear Chris, Thank you for your inquiry. The shipping time depends on the shipping method you choose, please check our shipping and handling information here: http://www.everbuying.net/m-article-id-87.html We provide a detailed warranty and return policy for our customers, please check the details here: http://www.everbuying.net/m-article-id-16.html Yours sincerely, Customer Service

By Mira L., over a year old

Question:

What guarantee do i have that i will recieve the goods i ordered on time? and what options do i have if i dont? What guarantee do i have that i will recieve the goods i ordered on time? and what options do i have if i dont?

Answer:

Dear bakang, Thank you so much for your inquiry. The shipping time depends on the shipping method you choose and you can check the details here: http://www.everbuying.net/m-article-id-87.html All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only. If you don't receive the package in time, you can contact https://support.everbuying.net/ticket/ticket/index with the subject "from Sitejabber" and we'll check the order for you. Best regards, Everbuying Customer Service

By Mira L., over a year old

Question:

Please tell how to go through this error (red) message on checkout: please provide the correct consignee information so the order can be shipped. Please tell how to go through this error (red) message on checkout: please provide the correct consignee information so the order can be shipped.

Answer:

Dear chau, Thank you for letting us know this problem. Please contact https://support.everbuying.net/ticket/ticket/index with the screenshot of the error page and we'll resolve this issue for you. Best regards, Everbuying Customer Service

By Mira L., over a year old

Everbuying.net Questions & Answers

I do regret using everbuying. after one month of waiting, all i see is the "processing" message. not even shipped yet. http://www.everbuying.net/product1084649.html what's the problem here?

Do you give discounts to vets? Do you give discounts to vets?

Why it takes too long time for orders in processing.? Why it takes too long time for orders in processing.?

1.is there a telephone number for everbuying 2 when ever a customer attempts to open a chat on your website, a message says "thank you for visiting everbuying. please try again during our normal business hours". what are your regular business hours? that seems to be kept a secret.

What guarantee do i have that i will recieve the goods i ordered on time? and what options do i have if i dont? What guarantee do i have that i will recieve the goods i ordered on time? and what options do i have if i dont?

Please tell how to go through this error (red) message on checkout: please provide the correct consignee information so the order can be shipped. Please tell how to go through this error (red) message on checkout: please provide the correct consignee information so the order can be shipped.

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