eShakti Questions & Answers

Here’s what consumers have asked with answers from eShakti staff and previous consumers.

54 questions answered

7% answered in 1 day

Question:

What is your return policy? What is your return policy?

Answer:

We have a no-questions asked returns policy with pre-paid labels being sent with every shipment. We accept customized garments too. Hope this helps.

By Customer C. over a year old

Question:

I have a voucher for $25 off my next purchase but you have only given me one week to use it. i only just realised this as in australia we do our dates opposite to you so i thought it was expire 1 june but is is jan 1. i would like to wait for my dress to arrive before i order another dress. could i have my voucher extended please? I have a voucher for $25 off my next purchase but you have only given me one week to use it. i only just realised this as in australia we do our dates opposite to you so i thought it was expire 1 june but is is jan 1. i would like to wait for my dress to arrive before i order another dress. could i have my voucher extended please?

Answer:

Michelle, yes we can. Can you write into customerchampion@eshakti.com and we can have this done.

By Customer C. over a year old

Question:

Https://www.amazon.com/eshakti-womens-styling-enabled-chelsea/dp/b01ge3hf1s/ref=pd_sbs_193_16?ie=utf8&refrid=mcnp2rewnkg141788fm0 when will this dress be available again Https://www.amazon.com/eshakti-womens-styling-enabled-chelsea/dp/b01ge3hf1s/ref=pd_sbs_193_16?ie=utf8&refrid=mcnp2rewnkg141788fm0 when will this dress be available again

Answer:

Sorry, we missed answering you on this query. Do write to us on customerchampion@eshakti.com for such queries and we are usually prompt there.

By Customer C. over a year old

Question:

I usually wear a 24w sometimes 26w my bra size is 48i what size would i need? I usually wear a 24w sometimes 26w my bra size is 48i what size would i need?

Answer:

See the measurement chart on the site, and order as per that. The bra size is not used by us in our sizing and patterning. We use bust, under bust, waist etc. We would recommend you do not go by size numbers, but look at the actual measurements given, or better still, give us your measurements and we can customize it to fit your perfectly. Thank you.

By Customer C. over a year old

Question:

Is this still an active company. i have not heard of anyone who has received their order in over 6 months

Question:

I can't remove items from my cart - how do i delete them

Question:

I ordered a custom dress on march 21,2023 and i've yet to receive it. the expected delivery date was april 9,2023 and it is now may 08,2023.

Question:

How would you rate the quality of the product, in comparison to tj max and talbot?

Question:

I would truly like to know why i don't get responses when i email about coupon codes that are advertised but can't be used!

Question:

I placed my order on 4/23/22. i didn't receive the email with receipt. i didn't received the tracking # or even the dress. i sent 3 emails & no answe.

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

eShakti Questions & Answers

What is your return policy? What is your return policy?

I usually wear a 24w sometimes 26w my bra size is 48i what size would i need? I usually wear a 24w sometimes 26w my bra size is 48i what size would i need?

Is this still an active company. i have not heard of anyone who has received their order in over 6 months

I can't remove items from my cart - how do i delete them

I ordered a custom dress on march 21,2023 and i've yet to receive it. the expected delivery date was april 9,2023 and it is now may 08,2023.

How would you rate the quality of the product, in comparison to tj max and talbot?

I would truly like to know why i don't get responses when i email about coupon codes that are advertised but can't be used!

I placed my order on 4/23/22. i didn't receive the email with receipt. i didn't received the tracking # or even the dress. i sent 3 emails & no answe.

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