eShakti Questions & Answers

Here’s what consumers have asked with answers from eShakti staff and previous consumers.

54 questions answered

7% answered in 1 day

Question:

How do the standard eshakti sizes usually run? big? small? true to size? How do the standard eshakti sizes usually run? big? small? true to size?

Answer:

They usually run true to size especially if you're correct in your size and height.

By eni t. over a year old

Question:

I'd like a gold dress for my 50th wedding anniversary celebration. do you have gold? I'd like a gold dress for my 50th wedding anniversary celebration. do you have gold?

Answer:

Sorry, we do not have the styles in our collection right now you are looking for.

By Customer C. over a year old

Question:

Hi, i am interested to buy few tops and a dress. will you accept the order to croatia, and if so, please provide me the info how to place the order. Hi, i am interested to buy few tops and a dress. will you accept the order to croatia, and if so, please provide me the info how to place the order.

Answer:

Sorry, we do not ship to Croatia at this moment.

By Customer C. over a year old

Question:

Is it possible to get a rush order? im in australia, and i need a dress by the end of the month Is it possible to get a rush order? im in australia, and i need a dress by the end of the month

Answer:

Hi Samantha, delivery normally takes 13-17 days. The earliest will be 13 days from the date of order. If you need it by end of this month, it will be close. However, if we do place order with us in such case, do mention your time sensitivity in 'Special Instructions' box and/or send an email to our Customer Champion team at customerchampion@eshakti.com

By Customer C. over a year old

Question:

Do they deliver to india? Do they deliver to india?

Answer:

Himani, at present we do are not accepting orders in India due to a change in the tax regime.

By Customer C. over a year old

Question:

I've read multiple poor reviews re eshakti not reimbursing in the timeframe given to the customer, if ever. is this legal business practice? I've read multiple poor reviews re eshakti not reimbursing in the timeframe given to the customer, if ever. is this legal business practice?

Answer:

Shannon, you placed the order on 9th, posted your query on 10th and your refund was done on 13th. Where and how do you think we have erred or delayed?

By Customer C. over a year old

Question:

How long is the worst forseen wait period to send to winnipeg manitoba canada do i pay for shipping and customs? How long is the worst forseen wait period to send to winnipeg manitoba canada do i pay for shipping and customs?

Answer:

Aga, you should get it latest in 20-22 days given our slightly delayed shipping trend now. Normally, we ship in 15 days. Yes, you will have to pay shipping and customs, that is collected at the time of the order itself. You will not be charged anything by the logistics partner at the time of delivery.

By Customer C. over a year old

Question:

Hello, do you ship to puerto rico (u.s. territory)? Hello, do you ship to puerto rico (u.s. territory)?

Answer:

Ari, we do not ship to Puerto Rico at present. We are working on this though. Thanks.

By Customer C. over a year old

Question:

I placed an order that should have been here on the 13 of march. got an email to say it was delayed but my account still shows it was shipped. i would like a tracking number on my item

Answer:

Stephanie, can you write to us on customerchampion@eShakti.com with your order number? We can provide the details?

By Customer C. over a year old

Question:

If you order something and it's out of stock, will it let you know before you pay for it? and how long will a single shipment take, if i ordered today or tomorrow will i get it by the end of this month? If you order something and it's out of stock, will it let you know before you pay for it? and how long will a single shipment take, if i ordered today or tomorrow will i get it by the end of this month?

Answer:

Anything that is out of stock will not show up and you cannot order it. So, anything that shows up, we have stock. We delivery in 10-14 days. So, if you order on 18th, you will get it latest by 3rd of March. Do mail us on customerchampion@eShakti.com and we are happy to answer further queries.

By Customer C. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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