EricDress Questions & Answers

Hi, Thanks for your question here and you could find out our replacement and exchange policy here: https://www.ericdress.com/help/returning-replacement-refund-356.html#detail1 As you could noticed that we have the custom size dress, which means you could leave your size details and our manufacturer could make it according to your requirements, which would be more accurate. If you still had some problems, please let me know at reviews@ericdress.com. Have a nice day.

Hi, Thanks for your question here. Our products are very famous around the world. There would be no problems if you ordered according to your requirements. As you could see that we have return policy on our site and if you are not satisfied, we'll help you. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day.

Hi, Thanks for your question here. Could you please let me know your order number so that I could be able to help you? Thank you. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day.

Hi, Thanks for your question here. For the size, please do follow our size chart details when you are ready to order, which would be more accurate. Thank you. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day. Ericdress

Hi, Thanks for your question here. Yes, we could dispatch all over the world almost and have lots of customers in UK, which would be no problem. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day. Ericdress

Hi, Thanks for your question. You could find our policy here: http://www.ericdress.com/help/Returns-Refund-Dispute-15/ Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day. Ericdress

Hi, Thanks for your question. Yes, the dress would be shipped out from China and please do refer our size chart if you'd like to order. We have return policy on our site and you could check it. Thank you. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day. Ericdress

Hi, Our phone number is +86-29-68508355 and you could also go to our live chat through our site. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress

Hi, I've checked your order. As it is custom made and the processing time would be around 15 days. Then it would be shipped out. Hope that you could understand. For tracking your order, you could write us at service@ericdress.com or go to our live chat or call us at +86-29-68508355. Please don't worry about it. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress

Hi, thanks for your question here. As this is the international shipping and the shipping cost is controlled by the shipping company. Hope that you could understand. Thank you. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day. Ericdress