EricDress Questions & Answers

Ask a question

Here’s what consumers have asked with answers from EricDress staff and previous consumers.

385 questions answered
30% answered in 1 day
Question:

Hi i have looked for a dress worth 14$ and it was like free shipping once i gave it as buy by paypal after all proceeding it gave grand total as 21$.? 8 $ for shipping? is it free shipping or not?

Answer:

Dear friend, Thanks for your question. You should get something wrong. We really don't have such a cheap dress that is for free shipping. Could you please tell me the item id and I will check here for you. You can also write to service@ericdress.com or reviews@ericdress.com if you have any questions. Have a nice day. Best regards, Ericdress Team

By ericdress e.,
See more answers (3)
Question:

I still waiting for my order

Answer:

I've been waiting since September to receive my order. I even paid for express shipping only to receive nothing and no response from their customer service department.

By Ruth H.
See more answers (2)
Question:

Why so many bad reviews!??

Answer:

Is this a conartise web? I also got caught up in this mess I should of check of check the reviews before I did any purchase.

By Debbie F.
See more answers (2)
Question:

I have read some negative reviews. i would like to order items but i am leaving the country in two weeks. would i be able to get the items before?

Answer:

Hi Thanks for your question here. Expedited shipping will be around 3-6 days, standard shipping 5-10 days and super saving would be more than 15+ days. Also, as you could see every item on our site has the processing time, the receiving time would be processing time plus shipping time. You could order according to your required time. If you still have other questions, please feel free to let us know at reviews@ericdress.com. Have a nice day.

By ericdress e.,
See more answers (2)
Question:

Will dress really like the picture are will i be scammed?

Answer:

Hi Thanks for your question here. Yes, it will be same as the pictures and you'll definitely receive what you ordered. We have a huge amount of fans all over the world and you could feel free to place your order. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day.

By ericdress e.,
See more answers (2)
Question:

Answer:

Hi, Thanks for your question here. Yes, definitely you'll receive it earlier. The processing time would be around 15-20 days, less than 30 days. Expedited shipping would be 5-8 days for the shipping. Then you could get it in April if you order now. Please don't worry about it. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day.

By ericdress e.,
See more answers (2)
Question:

Is this site for real

Answer:

Hi Thanks for your question here. We have a huge amount of customers all over the world and every customer could receive what they ordered. If you still have other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day.

By ericdress e.,
See more answers (2)
Question:

I used your size chart.everything was too small and the dresses were crookedly sewn.can someone reply to my copious e-mails?

Answer:

Hi So sorry to hear you had some problems on your order. Could you please let me know your order number so that I could check for you? Thank you. You could also email me at reviews@ericdress.com. Have a nice day. Best wishes, Ericdress

By ericdress e.,
See more answers (2)
Question:

I'm getting married on the 24 of march 2018.found the dress of my dreams on ericdress sit.im so afraid to order. reviews are bad

Answer:

Hi Thanks for your question here. As you could see that we have "custom size" dress and could make it according to your size requirements, which would be perfect on you. We had a huge amount of fans all over the world and they all speak highly of us. Any other questions, please feel free to let us know at reviews@ericdress.com. Have a nice day.

By ericdress e.,
See more answers (2)
Question:

How many days those it take the company to respond to your email

Answer:

Hi, Thanks for your questions here. Actually we provide all customers with professional customer service, give customers useful assistance during shopping. Generally, customer service will reply within 24 hours. If you have any other questions, please feel free to let me know at reviews@ericdress.com. Thank you.

By ericdress e.,
See more answers (2)

Can’t see your question? Ask to get answers from the EricDress staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
EricDress?
Post Review