EricDress Questions & Answers

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Here’s what consumers have asked with answers from EricDress staff and previous consumers.

385 questions answered
30% answered in 1 day
Question:

Ive read all the reviews and don't no whether to be worried or not ordered daughters wedding dress from them anyone else ordered a wedding dress and if so what was it like

Answer:

Dear friend, Thanks for your question. We have a huge amount of customers all over the world and so many fans. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team

By ericdress e.,
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Question:

I wear dress size 10 usa what dress size should fit me on eric dress?

Answer:

Hi, dear Shreya, Thanks for your question here. We have the standard size details on our site and if you want to order here, please just refer our size chart so that everything would be more accurate. Thanks. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team

By ericdress e.,
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Question:

How long would shipping take to usa?

Answer:

Dear friend, Thanks for your question, Normally, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team

By ericdress e.,
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Question:

Cannot see the size dimensions - is a size uk 14/16 a medium or large?

Answer:

Dear Barbara, Thanks for your question here. For every product, we have the size chart below on the product page. Also you can go to our chat room to discuss with our representatives. And we can produce the products according to your requirements. Have a nice day. Ericdress Team

By ericdress e.,
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Question:

Can somebody post an picture of something they order off ericdress.com please?

Answer:

Hello, We suggest you log in to the website to have a look comments, there are many real buyers to map. Have a nice day.

By ericdress e.,
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Question:

I placed two orders on april 12 and the 13 of 2015 and am wondering how long of shipment time i should expect? i live in san diego ca usa

Answer:

Thanks for your question, Normally, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. You can tell us your order numbers and we will check your orders for you or If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team

By ericdress e.,
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Question:

I just placed an order is it possible for me to received my order before on the 23rd of this month?

Answer:

Dear friend, Thanks for your question here. It depends on the shipping method you chose, if you choose the fastest shipping, then u can get it quickly. If you have any questions regarding to our service, please feel free to let us know at service@ericdress.com or reviews@ericdress.com. Have a good day. Best regards, Ericdress Team

By ericdress e.,
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Question:

I don't understand how some people are having great experiences with this site and others are saying it's a scam. i personally ordered two things a week ago and they've yet to be shipped and i tried contacting them but they haven't gotten back to me. what's the deal with this site?

Answer:

Ellie is right. They also tried to bribe me. NO WAY. You all need to know this is a rip off. Good reviews are put in by their employees. It took my order almost a month to arrive. Then, they wanted me to return it to CHINA! Like I want to spend postage to do that. They would give me half now and half when it got back to B F China. Right... DO NOT BUY FROM THIS SITE!

By Joni M.
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Question:

Is this a sister company of jollychic&dresslink

Answer:

Hi, dear friend, Thanks for your question. And I am really sorry that we don't know that company you mentioned. If you have any other questions, you can write us at service@ericdress.com or reviews@ericdress.com. Have a nice day. Best regards, Ericdress Team

By ericdress e.,
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Question:

Does anyone have any pictures of things they've gotten from this website? i would love to order my wedding dress, but i'm weary of sites like this.

Answer:

HI, Thanks for your question here. You could see some pictures and feedback from our customers here: http://www.ericdress.com/reviews/. Any other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day. Ericdress

By ericdress e.,
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