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I have been unable to reach you by phone, when is the best time to call. Also have not received a response to an email.
Thank you.

asked by Susie F. on 4/25/17

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is it guaranteed
mi nombre es Ingrid larotta tengo una reserva con ustedes al hotel Nh Collection en Barranquilla Colombia llamo a confirmar la reserva y me dicen que no existe los gastos ya fueron debitados de mi cuenta, les he enviado varios correos y no dan razon, me contestan que recibieron mi queja y me dan un numero Ticket id 347879 pero donde esta la solucion del problema, donde esta mi dinero

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