Dropbox Questions & Answers

TRUE THEY SCAMMED ME TOO!

SCAMMERS!

I hope there is a class action suit and I will join it.

Dropbox customer support will soft talk you into thinking they are helping to put a stop to their fraudulent charges, but in the end they actually do nothing. I don't believe they have an in-house system to stop credit card charges. There are many crooked companies that do business this same way as well. How many people don't read their credit card statement in full every month? And the dropbox folks rake in the fraudulent charges people don't catch. Call them, and they say "we're sorry" it won't happen again. I went through that three times and finally had to re-issue my card with a new number. Shown is a canned text statement below sent to people with billing problems: >"I will need all of the following information for security reasons and to locate the charge to assist you:"< > Card type First six digits of the card Last four digits of the card Full name on the credit card charged Date of charge Amount charged Billing postal code< "Dear Dropbox, If I spent the same amount of time, it takes to cancel a CC looking at the thousands of negative online reviews before I bought Dropbox I would be well ahead of the game. I added my negative review of dropbox to the many already online after I changed the CC number on my Visa, of course. And no, I will not give you any more cc numbers or names. Dropbox has a worldwide reputation of continuous charges once they get your number. Did you think I just fell off the turnip truck? LOL Goodbye Forever,"

I was unsuccessful as well. I ended up disputing the charge with my credit card. It is still being investigated. My wife was successful in getting a refund on a new account that she never used, within 7 days of paying. She is the only one I know of that has done that successfully.