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DressLink Questions & Answers

477 reviews
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Here’s what consumers have asked with answers from DressLink staff and previous consumers.

55 questions answered
11% answered in 1 day
Question:

What length are your jean and lace pants

Answer:

Dear, all the items have the product information, you can check there:) Any other query, please freely message service@dresslink.com at the first time，we will reply you within 24 hours except the weekend or holidays, thanks. Have a nice day! Yours Sincerely, Customer Service Department

By Sunny L., Dresslink Customer Service
Question:

I'm from soweto and i love your clothes on dresslink so now if for instance i order a t-shirt for $4.32 how much should i pay in rands?

Answer:

Dear when you review dresslink, you can see there are many currencies you can select at the top of the right. You also can send the email to service@dresslink.com:) We will reply you within 24 hours except the weekend or holidays, thanks. Have a nice day! Yours Sincerely, Customer Service Department

By Sunny L., Dresslink Customer Service
Question:

Dear concerned person, dress collection is very nice on ur website. but when i am clicking on my cart after selecting few dress... the url is showing a cross and red sign which i google and understand that --the site is not safe for payment. regards neha

Answer:

Dear, maybe you can use paypal to arrange payment. Is it safe. http://www.dresslink.com/html/payment.html

By Sunny L., Dresslink Customer Service
Question:

I live in vancouver bc - will i get my order within 16 days or is it just not worth the trouble

Question:

How long do items take to ship?

Question:

I received fake fingerlings and contacted customer services who will only offer $10 refund. how is best to proceed as i want a full refund?

Question:

In november you advertised real fingerlings. you sent a fake. ive been emailing requesting a refund with no response. why do you think this is ok?

Question:

I placed an order for a total of 3 items. however i only received "1". i have confirmed is the same tracking number for all items.

Question:

Hi, can i pls get a tracking number; was supposed to arrive 3-7 working days, i need to ensure that i receive my order by 22/9. dlnwj3660_cn. thanks.

Question:

I paid an extra $1.99 for shipping insurance. i was told to return a faulty item but was told i must pay the shipping. why??

Can’t see your question? Ask to get answers from the DressLink staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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