DressLily Questions & Answers

Ask a question

Here’s what consumers have asked with answers from DressLily staff and previous consumers.

819 questions answered
15% answered in 1 day
Question:

Status on my order dated 3? 18/15

Answer:

Did you choose flat rate shipping? It can take more than a month to get the package! (5-15 working days to ship your package, and another 20-25 working days to get it.). If you still wont get it, ask about the customs at your country, I had that problem once (I had to pay an extra fee, because fck me apparently. Thanks motherland.). If you still can't find it, ask the site support for help, they will provide you extra information, even if you dodn't pay for tracking number :)

By Vanda H.
See more answers (15)
Question:

What is your street address, please

Answer:

I received one box of stuff I ordered which contained very poor quality items. Some items did not come. I received an email from Dresslily saying they could not send the rest of the order of and would give me a credit in points, not a refund. Unless you know absolutely that the item will fit you and you are prepared for poor quality, DO NOT ORDER FROM DRESSLILY. They are not legitimate.

By Christa E.
See more answers (11)
Question:

How do i cancel my order before they ship it and get my money back

Answer:

No kidding, they are a SHAM. I had to send the merchandise back and then paypal helped me get my $ back.

By Maria M.
See more answers (34)

Can’t see your question? Ask to get answers from the DressLily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
DressLily?
Post Review