DressLily Questions & Answers

Dear Charlie M, We regret to hear that you are having sizing issues. On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size. Many thanks, Dresslily Customer Support Team

Dear Glenna K, Thank you for your inquiry. Please add all the items to your shopping bag, and then choose the country you want the order to be shipped to. The estimate shipping cost will be displayed for each available shipping method at the lower left corner. For more details please check here: https://www.dresslily.com/m-article-id-39.htm Many thanks, Dresslily Customer Support Team

Dear GINGER B, Thank you for your inquiry. The shipping time depends on the shipping method you choose when you place the order. For more details please check here: https://www.dresslily.com/m-article-id-39.htm Many thanks, Dresslily Customer Support Team

Dear Thabitha K, Thank you for your inquiry. Total delivery time= processing time+shipping time 1. Processing time: All Dresslily products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H. 2.The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.dresslily.com/m-article-id-39.htm Please indicate your order number to our support center. We will check it for you. Thank you. Dresslily Customer Support Team

Dear Ainsley G, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We look forward to hearing your reply, Dresslily Customer Support Team

Dear Ainsley G, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We look forward to hearing your reply, Dresslily Customer Support Team

Dear PIETER V, Yes we can send all around. Please see our policy on tax for more details: http://www.dresslily.com/m-article-id-58.htm. The tax is according to your local policy. Thank you, Dresslily Customer Support Team

Dear Janey m, Thank you for your inquiry. Total delivery time= processing time+shipping time 1. Processing time: All Dresslily products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H. 2.The shipping time depends on the shipping method you choose when you place the order. For more details please check: http://www.dresslily.com/m-article-id-39.htm Please indicate your order number to our support center. We will check it for you. Thank you. Dresslily Customer Support Team

Dear Carol K, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. Please tell us your order number via our Support Center. We look forward to hearing your reply, Dresslily Customer Support Team

Dear Edward r, Dresslily can be contacted 24/7 via Live Chat. You can also leave a message and we will get back to you within 24 hours Would you mind messaging us your VALID order number? We are more than willing to assist you. We look forward to your reply, Dresslily Customer Support Team