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DressLily Questions & Answers

4,656 reviews
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Here’s what consumers have asked with answers from DressLily staff and previous consumers.

819 questions answered
15% answered in 1 day
Question:

Answer:

Dear Shelby H. Thanks for your message. Please contact us if you have any issues, we will try our best to help you. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

By CustomerService R.,
Question:

I ordered some item's and my email said it was shipped on aug 18th. gave me a tracking number every time i go in and track my package it don't have any updates at all. i submitted a complaint twice, and they send me the same response every time.

Answer:

Seriously? You submitted a complaint and thought that was going to get attention? Sorry but these are scam artists, contact your form of payment to get a refund.

By peek b.
See more answers (9)
Question:

How long before theyreply to the tickets...

Answer:

Never requested ticket info so I don't know

By Jeannette A.
See more answers (13)

Can’t see your question? Ask to get answers from the DressLily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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