DressLily Questions & Answers

Dear Rita B. Thank you for placing an orderwith us. The shipping time will be affected by many factors and it is depends on the shipping method you choose. You can contact us about the detail information in this link http://support.dresslily. Com/ We will try our best to help you after we checked the detail information. P Thank you very much! Best Regards Dresslily Customer Service

Dear noreen C. Thank you for your message. Here is the link about the shipping information: http://www.dresslily.com/m-article-id-39.htm Please contact us if you have any issues. Here is link: http://support.dresslily.com/ Best Regards Dresslily Customer Service

Dear sharon h. Thank you so much for your important feedback. We are really sorry that you are not satisfied with the items you received. We will try our bets to improve our service. You can offer us your email address and order number. We will try our best to help you after we checked the detail information. This is the link to contact us: http://support.dresslily.com/ Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear Injy E. Thanks for your important feedback. You can contact us about the detail information. Here is link to contact us: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Kelly S. Thanks for your message. We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. Please contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear no n. Thank you for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave You may check our certificates on the main page http://www.dresslily.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Here is link: http://support.dresslily.com/ Thank you for your understanding. Best Regards Dresslily Customer Service

Dear Singer h. Thank you for your feedback. We are really sorry that you want to return the items. Please offer us valid order number or email dress so that we could contact you to check it for you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/ Thanks for your support and kind understanding. Yours Sincerely Dresslily Customer Service

DearSusan G. Thank you for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave You may check our certificates on the main page http://www.dresslily.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Here is link: http://support.dresslily.com/ Thank you for your understanding. Best Regards Dresslily Customer Service

Dear chukwuemeka n. Thank you for your valuable feedback. I am sorry to tell you that we are in China. We ship all the items from China. Would you mind send email to our support center if you have any issues? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours Sincerely Dresslily Customer Service

Dear Sunny S. Thank you for your feedback. We are really want to help to solve your problem. Please offer us valid order number or email dress so that we could contact you to check it for you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./ Thank you for your cooperation. Yours sincerely, Dresslily.com Customer Service