I ordered canvas bag for my grandaughter[Issy] had email to say it had been dispatched that was over a week now and havnt received it, getting slightly worried after reading reviews.

asked by gillian s. on 8/9/15

2 Answers
Thumbnail of user jenniferl103

Hello Gillian - My apologies for the delay in responding. We only recently found the SiteJabber website and gained access to respond to posts. If you did not receive your tote please reach back out to me with your order number so I can assist. Dinkleboo products now fullfill in both the US and AU. There are only a handful of products remaining that would need to fulfill from AU, 95% of all products are available for fulfillment in the US.
Please let me know if I can be of any assistance.
Thank you,
Jennifer

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Thumbnail of user billieb23

Hi Gillian, I'm not sure if a canvas bag would count as too big to post oversea's like they said about my canvas but it is coming from Australia so it could still be on it's way to you... Fingers crossed!

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