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is it safe to buy from DHgate?

asked by C H. on 7/16/18

3 Answers
So Dhgate Rep, you have said all that, items of dispute,, returns and refunds, reverse will be the opposite, you won't be there for the buyer again, JJ please don't s shop on Dhgate for item you are nit sure of, and font even think or returns for refunds if you are not satisfied, because you won't get your fund, nonecthe shipping cost, once they receive the return items, they look and close up all communications,get wise
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Please, please don't use this company. Read and heed the reviews. Almost 50% negative reviews. Unheard of with a reputable company but not with this company as they scam people. There waiting to take your hard earned money and scam you. ASK ME HOW I KNOW? BETTER YET, ASK the other 1,500 other people that posted negative reviews, how they know? 46% bad ratings, that is roughly half of the reviews given. Do The Math and it adds up to a bunch of SCAMMERS!
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Hi C,

Thank you for getting in touch! Yes, it is safe to buy on our site. We do have a buyer protection program and your payment is under our escrow service which means that your payment will not be released to the seller until you get the items and satisfied with it.

For product details, special features, price quotations, availability and shipping details, we recommend that you contact the seller directly. To make sure that your order is made to your specifications.

When you find the product you're interested in, you can contact the seller through "MESSAGE" tab under the seller's name at the right side of the item page. To go to the seller's store, click on the name of the seller at the upper right side of the item page under the Seller's Information Section or click on the seller's name below the item description.

If you are using a mobile phone, scroll down the page and click Contact Seller.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com

Customer Service Center
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