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How are the purses, quality?
asked by Bri F. on 10/12/16
13 Answers
Don't do it.
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I dont know about the purses BUT DHGATE that another story. Be careful before you buy ANYTHING from DHgate. The first 20 orders shipped I had no problem. The last item shipped by suppliers MTLED8 was a disaster. DHgate supports their suppliers if there is a dispute. I was instructed by a DHgate dispute analyst to send the defective item back to the supplier and to prepay the return shipping.
From: njdispute2 <njdispute2@dhgate.com>
To: jim_lennox
Sent: Saturday, June 18, 2016 7:03 PM
Subject: : : Dhgate order 330530882

Dear Jim ,
This is Noe again.I checked your order and found seller click agree with your proposal:return&refund,so now you need to return the item.
For this dispute, well fully refund you when seller receives the parcel from you, so please send item(s) back to seller. Seller will be responsible for return shipping costs. You need to pay first, later we will refund your postage into your Dhpay account.
The following information needs to be provided to DHgate within 7 days (after seller provides their return shipping address to you):
Shipping company name and shipping tracking number;
Digital photo of the shipping label

Please return it via canada post.(the cheapest shipping method)

The supplier ( mtled8 ) denies receiving the item even when DHgate was presented with proof of receipt via the tracking number from the shipper. DHgate dragged out this dispute for over 3 3/4 months. (At 4 months you can not get your credit card company to resolve the matter by reversing the charges. I was lucky).
Their supplier MTLED8 ships products that are defective and did offer a 50% refund of the costs of the PRODUCT, BUT only if I changed my review of the company. In my opinion this supplier is at best a liar at worst a crook.
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Everything is fake and they would send you anything, the company is on the merschart side if you are lucky to make a complaint, their website works terribly on their favor.
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Hi Brian
Definitely dont waste your money here. Unreliable is an understatement. Cheap prices to entice you, then steal your money. Lots of other Reliable online shopping available.
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RUN. Do not buy ANYTHING from this site!!! Ever hear the saying, "Too good to be true!" ? They sell garbage! Cheap imitations, inferior quality, horrible crap! Want a refund? FORGET IT! DHGate gets orders for many sellers, you can't trust them at all. It's almost a scam. Lost money buying from them!!! Go somewhere else even if it costs a bit more!
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Please stay away from this site. It is a SCAM.
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I would not buy anything off this site. It it the worst experience I have ever had. I currently have lost $1600.00 that this site promised me I would get back.
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Well I have been trying several sellers and as of yet had found anyone reliable. Cheap material, no labels and quite expensive for the quality. I thing Ali Express has better sellers in this category.
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No.i have had awesome and horrible experiences on dhgate more bad than good but i have found a few reliable sellers and u need to research them dont go with anyone that has bad or no reveiws no reveiws is worse than bad at least theyre honest about being crap if they are but few are excellent and great fakes it is anything brand name is oem or fake but great quaulity pay the little extra to go with a seller that is reputable
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I have 2 purse from Dh gate and the 1 is great the other one is only ok
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You get what you pay for...maybe.
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I dont know about Purses. But I know for a given Fact that DHGate Customer Support/ Service is availible 24/7 and they do help under given Regulations as good as it goes. They dont have only Fake Items ! Who talks like that is just a Hater for his untold Trasons. What you Folks do you think? The Main Products you use everyday are either completly or at least Partly Made in China! You should understand we are talking about Factorys the Size nobody ever has seen and alsow smaller Reseller Shops. If you buy an Item Compare and ask. Duplicates are Named in China!!! So what ? You get Originals too! Read on DHGate the Tips or ask the service! They will help.... Forget those hatefull Bull$#*! Wannebe Advisers who can only pull all and everything down. They can not even think straightor even Get theire own $#*! done.
Singlefreund
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Hi Bri!

Thank you for getting in touch! For product details, special features, price quotations, availability and shipping details, we recommend that you contact the seller directly. To make sure that your order is made to your specifications.


When you find the product you're interested in, you can contact the seller through "MESSAGE" tab under the seller's name. To go to the seller's store, click on the name of the seller at the upper right side of the item page under the Seller's Information Section or click on the seller's name below the item description.


If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com


Regards,

Samantha
Customer Service Center
DHgate.com
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