DHGate has been completely unhelpful, negligent and unprofessional. How can I get mediation to help return my item and receive a refund?

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DHGate has been completely unhelpful, negligent and unprofessional. How can I get mediation to help return my item and receive a refund?

asked by Jodi D. on 5/21/20

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DHgate C. [DHgate Rep] · Answer 1 · 2022-05-12T12:18Z

DHgate C. [DHgate Rep]

on 5/12/22

Dear Jodi D.

I understand where you are coming from, please provide me the order number so I can check the status and see what we can do for this matter.

We appreciate your trust in DHGate.com, and we will do our best to give you the utmost service you deserve. If you have any other questions, please do not hesitate to contact us.

Regards,

Nena

Customer Service Center

DHgate.com

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DHGate has been completely unhelpful, negligent and unprofessional. How can I get mediation to help return my item and receive a refund?

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