Dezzal FAQ | Sitejabber

Question:

Hi dezzal i just ordered 10 dresses for a dance conert march 11th. i did pay for the express shipping but i was hoping to figure out where you are located and confirm i will recieve the items by this date? can you help me with the anticapted processing and shipping timeline? thank you so much!!

Answer:

Dear Angela, Thank you for writing your question to us. Dezzal shipments from China, the shipping time depend on the shipping methods and destination. For more about this, please refer to http://www.dezzal.com/shipping-info/. If you have any further concern, please contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. Best Regards Dezzal Team

By Dezzal S., over a year old

See more answers (2)

Question:

Where is this company located

Answer:

Dear Marilyn, Thank you for writing your question to us. We located in China. If you have any further concern, please contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. Best Regards Dezzal Team

By Dezzal S., over a year old

See more answers (2)

Question:

I have a 44 bust/51 hips and everything i like does not have my size. do you have dresses my size? purchased one dress from you and was very happy I have a 44 bust/51 hips and everything i like does not have my size. do you have dresses my size? purchased one dress from you and was very happy

Answer:

Dear BEBE, You can find the Sizes Guides on right of product page. Before placing an order, please select the right size according to your measurements. Please feel free to check out our newest arrivals here: http://www.dezzal.com/new-arrivals/ For more information about shopping FAQ, please review here: http://www.dezzal.com/faq/ Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

My order q1705051604139128 My order q1705051604139128

Answer:

Dear Terecita, Thank you for writing to us. Please provide us the details of your issue so that we could check for you. We look forward to hearing from you. Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

Order no qq1701122340253980 please can you tell me when i will receive my refund Order no qq1701122340253980 please can you tell me when i will receive my refund

Answer:

Dear Judith, Thank you for writing your question to us. We have checked the parcel status and contacted you with the information. Please check your support ticket and reply to us there. Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

Hi dezzal, i have order 3 dresses on 26th february through the express delivery and they should be sent to germany. could you please tell me when i become my items? as some reviews it could take months. if so, it would be very annoying. thank you! Hi dezzal, i have order 3 dresses on 26th february through the express delivery and they should be sent to germany. could you please tell me when i become my items? as some reviews it could take months. if so, it would be very annoying. thank you!

Answer:

Dear THUHUONG, Thank you for writing your question to us. For this issue, please provide us your order number, or you could contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. We will check the details for you. Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

When i enter my measurements into 'find your size' i come out a large, could this be a true guide? i'm a size us4. When i enter my measurements into 'find your size' i come out a large, could this be a true guide? i'm a size us4.

Answer:

Dear A C, Thank you for writing your question to us. You can find the Sizes Guides on right of product page. Before placing an order, please select the right size according to your measurements. If you have any further concern, please contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. Looking forward to hearing from you. Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

Hi, where in what country is your business based?

Answer:

Dear Lisa, Thank you for writing your question to us. We located in China. If you have any further concern, please contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

Where is the warehouse shippig address for returns with tiket from dezal

Answer:

Dear Alice, Thank you for writing your question to us. If you need to return the item to us, please contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. We will check the details and offer you the return address. Best Regards Dezzal Team

By Dezzal S., over a year old

Question:

Do i pay for postage from america as postage is free from china to america Do i pay for postage from america as postage is free from china to america

Answer:

Dear Louise, Thank you for writing your question to us. The shipping cost depend on the shipping method, for more about this, please refer to http://www.dezzal.com/shipping-info/. If you have any further concern, please contact us via our support center here: https://support.dezzal.com/faq/index/index?st=1. We look forward to hearing from you. Best Regards Dezzal Team

By Dezzal S., over a year old

Dezzal Questions & Answers

Hi dezzal i just ordered 10 dresses for a dance conert march 11th. i did pay for the express shipping but i was hoping to figure out where you are located and confirm i will recieve the items by this date? can you help me with the anticapted processing and shipping timeline? thank you so much!!

Where is this company located

I have a 44 bust/51 hips and everything i like does not have my size. do you have dresses my size? purchased one dress from you and was very happy I have a 44 bust/51 hips and everything i like does not have my size. do you have dresses my size? purchased one dress from you and was very happy

My order q1705051604139128 My order q1705051604139128

Order no qq1701122340253980 please can you tell me when i will receive my refund Order no qq1701122340253980 please can you tell me when i will receive my refund

When i enter my measurements into 'find your size' i come out a large, could this be a true guide? i'm a size us4. When i enter my measurements into 'find your size' i come out a large, could this be a true guide? i'm a size us4.

Hi, where in what country is your business based?

Where is the warehouse shippig address for returns with tiket from dezal

Do i pay for postage from america as postage is free from china to america Do i pay for postage from america as postage is free from china to america

Can’t see your question? Ask to get answers from the Dezzal staff and other customers.

Dezzal Questions & Answers

Where is this company located Where is this company located

I have a 44 bust/51 hips and everything i like does not have my size. do you have dresses my size? purchased one dress from you and was very happy I have a 44 bust/51 hips and everything i like does not have my size. do you have dresses my size? purchased one dress from you and was very happy

My order q1705051604139128 My order q1705051604139128

Order no qq1701122340253980 please can you tell me when i will receive my refund Order no qq1701122340253980 please can you tell me when i will receive my refund

When i enter my measurements into 'find your size' i come out a large, could this be a true guide? i'm a size us4. When i enter my measurements into 'find your size' i come out a large, could this be a true guide? i'm a size us4.

Hi, where in what country is your business based? Hi, where in what country is your business based?

Where is the warehouse shippig address for returns with tiket from dezal Where is the warehouse shippig address for returns with tiket from dezal

Do i pay for postage from america as postage is free from china to america Do i pay for postage from america as postage is free from china to america

Can’t see your question? Ask to get answers from the Dezzal staff and other customers.

Where is this company located

Hi, where in what country is your business based?

Where is the warehouse shippig address for returns with tiket from dezal