How easy is it to get a hold of customer service at Design Eminent?
Asked by Virginia I. on 1/31/2020
9 Answers
Linda M.8/25/2020
Once they have your money, it can be weeks, and many emails later, before they answer or do as requested. I had to write all the copy and constantly correct their obvious mistakes, even spelling. All they really did was the overall design and I did everything else. Right now I'm trying to get the source code so I can get my site away from them... far, far away
Robert W.7/8/2020
They will give you a run around if It is something to do with incompetence! Oh he's at lunch, at coffee, out the office etc! This Company is extremely unprofessional
Ted S.6/30/2020
They do not have customer service. They verbally attack you, threaten your livelihood and curse at you.
Nina-Claudia D.5/11/2020
Average but reaching them doesn't mean anything. It's the performance that is terrible the talking they know how to do well
NICOLE d.4/18/2020
Apart from the sales team they are suuuuper slow. One has a "project manager" who seems like being nothing but a mailbox forwarding my feedback so someone ost likely illeterate and doesn't even check what gets returned... HORIBLE
Anna b.4/2/2020
It is a nightmare to get answers. You provide the briefs and full details and they do not even download the materials in the given timeline, respond only after min 4-5 days TERRIBLE
Add your answer
Click to upload/insert
or drag & drop