How easy is it to get a hold of customer service at Design Eminent?

asked by Virginia I. on 1/31/20

9 Answers
Thumbnail of user lindam2005

Once they have your money, it can be weeks, and many emails later, before they answer or do as requested. I had to write all the copy and constantly correct their obvious mistakes, even spelling. All they really did was the overall design and I did everything else. Right now I'm trying to get the source code so I can get my site away from them... far, far away

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Thumbnail of user robertw1875

They will give you a run around if It is something to do with incompetence! Oh he's at lunch, at coffee, out the office etc! This Company is extremely unprofessional

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Thumbnail of user teds188

They do not have customer service. They verbally attack you, threaten your livelihood and curse at you.

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Thumbnail of user alexs1123

It is very easy to get a hold of customer service at Design Eminent.

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Thumbnail of user ninaclaudiad

Average but reaching them doesn't mean anything. It's the performance that is terrible the talking they know how to do well

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Thumbnail of user nicoled399

Apart from the sales team they are suuuuper slow. One has a "project manager" who seems like being nothing but a mailbox forwarding my feedback so someone ost likely illeterate and doesn't even check what gets returned... HORIBLE

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Thumbnail of user annab663

It is a nightmare to get answers. You provide the briefs and full details and they do not even download the materials in the given timeline, respond only after min 4-5 days TERRIBLE

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Thumbnail of user carolg487

It is very easy to get a hold of customer service at Design Eminent.

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Thumbnail of user tomb881

They lie and steal from you. Do not use this company - it's a scam

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