For Business
Write a Review For Business Write a Review

DealsMachine Questions & Answers

369 reviews
Ask a question

Here’s what consumers have asked with answers from DealsMachine staff and previous consumers.

46 questions answered
15% answered in 1 day
Question:

Deals machine have deliberately avoided helping me and all for the cost of a 5.5 inch mlais m52 red note android phone , some might say forget it , its only a small amount of money but it would be even less to a big company like deals machine and yet they still fight on . the solution is simple , send me my phone, regain customer satisfaction and attract new customers through positive genuine reviews , but no say deals machine , that sounds fair and reasonable and that is not us , no..

Question:

Hello what is your free shipping for pipo x9 means. china flat rate post.

Question:

My order never went through right?

Question:

“i ordered the leveno phone (it say 1 day shipping) and it came with a free gift i picked out, a blutooth pic taker. but it was out of stock. instead of sending my phone like the site says 1 shipping. they are waiting to ship it all together. i called and asked to just send the phone and forget the free gift. its been 8 days and they still haven't shipped or heard anything. do not buy from these chinese crooks! they said they will not refund my money and good luck trying to get it back d1507031836088308 is my order number. look it up if you don't believe me!

Question:

D1505200536543036 i have been waiting for this order for over six weeks now and no one answers my questions on deal machine site.

Question:

Extremely unsatisfied with products and services by dealmachine.com. firstly, i was over charged $2.56 for no reason. they should have charged me $41.44 but ended up charging $44.00. numbers are quite similar, so i guess lots of people wouldn't notice. seems very suspicious. to top it off, even though i submitted two separate tickets enquiring about that, they are both still "processing" since 16th june 2015. secondly, the tracking number provided never helped me track my item which was very inconvenient. in fact, on the email they sent me with the tracking code, they provided a link to track the item and link was called "australia post registered", so i naturally supposed it was to aust post website but in fact it was chinese website that my computer picked up straight away as containing malware and would not let me open. what is that about?! my item finally arrived after 10 business, even though i was promised 3-7 business days with expedited shipping. it was a macbook charger with 5 pins. on the first day 1 of the pins broke, even though i was using properly. on the second day the second pin broke and the the charger connector got really hot and it stopped working all togehter. it's dead, totally useless after 2 days. as a result i had to buy another charger, now an originial one of course. lesson learned the hard way. dealsmachine never ever again, it's just disgraceful to say the least. not to mention your non-exisiting customer service! what a joke! i want my money back right now.

Question:

Hi, i create 3 tickets on dealsmachine but i don't have reply. can i have reply? best regard

Question:

I ordered on saturday i used my dm points and half my order was free shipping. i should have had a discount my order should have been at 298 you charged me 319. i asked you to fix this with no reply back. i noticed you also put this on my husbands account and took my dm points but never took the 7 dollars off. my shipping i put as expedited you charged me 29.95 for the shipping plus 4.95 for a signature. you also charged me for two 3d glasses in which i ordered one! i bought 2 phones from you last year that took 3 months to send and they both need repair i contacted you about this as well and still no reply you can take my money as soon as i press the button yet i still have not heard back from anyone. as i stated before i am now at a loss of over 500$ with nothing but 2 broken phones to show for this. it i cannot receive my order correctly and in expedited as i paid for then i would like my complete refund. please

Answer:

Dear rayna, Thank you for bring this to our attention. We are more than willing to help you, would you mind to provide us your order number? Looking forward to hearing from you. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
See more answers (2)

Can’t see your question? Ask to get answers from the DealsMachine staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
DealsMachine?
Post Review