DealsMachine FAQ | Sitejabber

Question:

Am thinking of buy the elephone p9000 am in the uk when will it get distributed and will i have to pay duty on it in the uk on collection Am thinking of buy the elephone p9000 am in the uk when will it get distributed and will i have to pay duty on it in the uk on collection

Answer:

Dear nav, Thank you for your question. This phone is for presale, it will be available at 2016-4-15. The tax is depend on the local custom and is out of our control. For more about this, please contact us at http://support.dealsmachine.com/?lang=en. Thank you for your support. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Hi where do you ship from?

Answer:

Dear Alan, Thank you for your question. We ship from China, if you have any further concern, please contact us at http://support.dealsmachine.com/?lang=en Thank you for your support. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Hi when i get a full respond from customer support center. - my ticket # t16020600451 - my name is q... tr... Hi when i get a full respond from customer support center. - my ticket # t16020600451 - my name is q... tr...

Answer:

Desr Quang, Thank you for your message. We had replied you at this ticket, and waiting for your reply. Please keep communication there. Thank you for your support. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

I wrote a truthful review on how pathetic not only your company is, but your service. next day my review is gone and someone with the "same name" as me has written a new review... saying how good dealsmachine is... i placed my order on the 17th december 2015, it's now the 3rd february 2016. according to their "tracking" number, it's still not even close. I wrote a truthful review on how pathetic not only your company is, but your service. next day my review is gone and someone with the "same name" as me has written a new review... saying how good dealsmachine is... i placed my order on the 17th december 2015, it's now the 3rd february 2016. according to their "tracking" number, it's still not even close.

Answer:

Dear Mat, Thank you for inform us your shopping experience, we feel sorry for this issue. Please keep communication in your support ticket, we will try our best for solution. Thank you for your cooperation. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Recently purchased 2 phones from dealsmachine now got a problem with one of them cant get hold of them please help the phone has been hacked and i am unable to reset factory settings Recently purchased 2 phones from dealsmachine now got a problem with one of them cant get hold of them please help the phone has been hacked and i am unable to reset factory settings

Answer:

Dear warwick, Thank you for bring this issue to our attention. We are willing to help you and contacted you for the best solution, please keep communication in your support ticket. Thank you for your support. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Trying to find out about an order i placed and was paid for using paypal, when i go back to your site and sign in there is nothing concerning my order, invoice dd1601241341319434

Answer:

Dear Frank, Thank you for your recent question. We had checked that we replied you for order information in your suppport ticket, please check there. If you have any further concern, please contact us athttp://support.dealsmachine.com/?lang=en Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Dear, dealsmachine would like to get my item i'd order from you guys or be reinburse from you guys the item number is d1512210022093643, i'm thinking about calling the shenzen guangoing authority on you guy because i'd order from you guys before throw amazon. to your co, so i'd always spoke highly of you guys and your business and franchise use, and writing from the united states.. Dear, dealsmachine would like to get my item i'd order from you guys or be reinburse from you guys the item number is d1512210022093643, i'm thinking about calling the shenzen guangoing authority on you guy because i'd order from you guys before throw amazon. to your co, so i'd always spoke highly of you guys and your business and franchise use, and writing from the united states..

Answer:

Dear Nell, Thank you for your recent message and appreciation. We had shipped your order out and contacted you for the order information, please check your support ticket. If you have any further concern, please contact us athttp://support.dealsmachine.com/?lang=en Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Yes i cannot get ahold of them and they wont give me there number and not shiping my product its out of stock they say and the site still says it is and will ship in 24 hours

Answer:

Dear Chad, Thank you for your comment. We feel sorry for the inconvenience. We are willing to help you for any issue, please provide us your order number so that we could check for you. Looking forward to hearing from you. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Are you legit? and why do you have so much bad reviews? Are you legit? and why do you have so much bad reviews?

Answer:

Dear Malcolm, Thank you for your question. We are legal website, please refer to the bottom of home page. And we are willing to help customer solve issue after confirmed. If you have any concern, please contact us at http://support.dealsmachine.com/?lang=en Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

I left a question about order status days ago, ticket t15121417616. why does your site says 24 hours to contact me back when i haven't heard a word? I left a question about order status days ago, ticket t15121417616. why does your site says 24 hours to contact me back when i haven't heard a word?

Answer:

Dear Josh, Thank you for your question. We had checked that we replied you for the order information, and if you have any further concern, please contact us at http://support.dealsmachine.com/?lang=en Thank you for your cooperation. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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DealsMachine Questions & Answers

Am thinking of buy the elephone p9000 am in the uk when will it get distributed and will i have to pay duty on it in the uk on collection Am thinking of buy the elephone p9000 am in the uk when will it get distributed and will i have to pay duty on it in the uk on collection

Hi where do you ship from?

Hi when i get a full respond from customer support center. - my ticket # t16020600451 - my name is q... tr... Hi when i get a full respond from customer support center. - my ticket # t16020600451 - my name is q... tr...

Trying to find out about an order i placed and was paid for using paypal, when i go back to your site and sign in there is nothing concerning my order, invoice dd1601241341319434

Yes i cannot get ahold of them and they wont give me there number and not shiping my product its out of stock they say and the site still says it is and will ship in 24 hours

Are you legit? and why do you have so much bad reviews? Are you legit? and why do you have so much bad reviews?

I left a question about order status days ago, ticket t15121417616. why does your site says 24 hours to contact me back when i haven't heard a word? I left a question about order status days ago, ticket t15121417616. why does your site says 24 hours to contact me back when i haven't heard a word?

Can’t see your question? Ask to get answers from the DealsMachine staff and other customers.

DealsMachine Questions & Answers

Am thinking of buy the elephone p9000 am in the uk when will it get distributed and will i have to pay duty on it in the uk on collection Am thinking of buy the elephone p9000 am in the uk when will it get distributed and will i have to pay duty on it in the uk on collection

Hi where do you ship from? Hi where do you ship from?

Hi when i get a full respond from customer support center. - my ticket # t16020600451 - my name is q... tr... Hi when i get a full respond from customer support center. - my ticket # t16020600451 - my name is q... tr...

Are you legit? and why do you have so much bad reviews? Are you legit? and why do you have so much bad reviews?

I left a question about order status days ago, ticket t15121417616. why does your site says 24 hours to contact me back when i haven't heard a word? I left a question about order status days ago, ticket t15121417616. why does your site says 24 hours to contact me back when i haven't heard a word?

Can’t see your question? Ask to get answers from the DealsMachine staff and other customers.

Hi where do you ship from?