DealsMachine Questions & Answers

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Here’s what consumers have asked with answers from DealsMachine staff and previous consumers.

46 questions answered
15% answered in 1 day
Question:

How long is delivery to uk please

Answer:

Dear Thomas H., Thanks for your reply. The delivery time is affected by the shipping method you choose. This is the link about shipping: http://www.dealsmachine.com/gp/shipping-104/ Please feel free to contact us if you have any issues in the future. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Hi i got a phone from ye and if will not turn on and it will not charge.

Answer:

Dear liz, Thank you for your question, we apologize for any inconvenience that have caused. Can you provide us the order number so that we could check details for you? Looking forward to hearing form you. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Can i get information about ordering d1602220027326002, made on 22/02/2016 01:27:32 am, ticket at16022303773, email zrasevzrasev@mail.com zdravko

Answer:

Dear Zdravko, Thank you for your question, we had contacted you about the order situation, please check your account. If you have any further concern, please keep communication there. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Yes would you recomend themover gearbest?

Answer:

Dear Chris, Thank you for your message. If you have any concern, please contact us at http://support.dealsmachine.com/?lang=en. Hope to receive from you. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

Why is it i can't get response from your after sales staff as i have been waiting a week and i stall have not received a response

Answer:

They have responded to every question i have ever had.

By troy n.
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Question:

How long from china.to las vegas nv. usa

Answer:

Dear Kenny N., Thanks for your reply. The delivery time is affected by the shipping method you choose. This is the link about shipping: http://www.dealsmachine.com/gp/shipping-104/ You can choose the shipping way you like. Please feel free to contact us if you have any issues in the future. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

I would like to know why a big company like deals machine would rather turn away customers over the price of a phone ( 70 usd) than try to keep them. and why dont they repair their image by satisfying all those they have ripped off.

Answer:

Dear richard b., Thank you for your important feedback. We are really sorry for the inconvenience. Please review our warranty here: http://www.dealsmachine.com/gp/warranty-return-102/ Could you please kindly send me a private message stating your order number or your account email address? Here is link: http://support.dealsmachine.com/?lang=en. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

I have order wrong product and payment made but now i need to cancel and purchase another product, pls confirm if it possible

Answer:

Dear sangram s., Thank you for your important feedback. We are really sorry for all the inconvenience. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dealsmachine.com/?lang=en. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

I tried to order few items, but i can not send the order to you, whats going on?

Answer:

Dear Damianos E., Thank you for your message. We are really sorry that you can not send the order to us. As you know, we need the detail information to check the issue. Could you please send us the detail information to this link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Question:

It is a question of trust. i haven't used this company before and worry that i will not get what i pay for

Answer:

Dear Neville S., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any other issue. This is the link: http://support.dealsmachine.com/?lang=en. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service

By Dealsmachine S.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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