DealDash Questions & Answers

Hi Richard. Thank you for getting in touch. Id be happy to explain how DealDash works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hi Larry, Although signing up for DealDash is free, in order to participate in the auctions you need to purchase your first bid pack. These bids load up your account balance and are used when you place bids in the auctions. DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you try us out and don't win an auction with your first bid pack, we'll return the bids back to your account free for a second chance at winning a great deal. If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first bid pack purchase (within 90 days of purchase), no questions asked. You can even keep the bids in your account and items you may have won. Giving DealDash a try is risk-free! Let me know if you have any other questions or need some help to get started on the website.

Hi Braylon! All products on DealDash are brand new. Please let me know if you need anything else. I'll be happy to help.

Hi Michele. Thanks for your question. In order to ensure fairness and honesty in our operations, we proactively get ourselves audited by Ernst & Young. EY is currently one of the top 4 auditing companies in the world. Besides auditing major Fortune 500 companies, EY audits the Olympics and important elections around the world. For DealDash, they not only audit our financials each year, but they audit all bids placed to look for any bids that were placed by non-paying customers. They also spend weeks looking through all the records (using software and expert input) to ensure that no employee, or family member of the employee, has participated in the auction. All employees have agreed and signed a contract forbidding them from participating in the auctions. The document concludes that all bids are placed by real people, and there are no bots, shill bidders, or employees participating in the auctions. Please let me know if you need anything else. I'll be happy to help.

Hi Robert, Thank you for getting in touch. Sorry, we don't have any surfboards available at the moment in the auctions. Please let me know if you need anything else. I'll be happy to help.

Hi William. We actually have an auction for a JC Penney gift card starting in 12 hours. Here is the link: https://www.dealdash.com/battle.php?auction_id=5937781 Have a great day :)

Hey Nancy! Thank you for getting in touch. Id be happy to explain how DealDash works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hi Marian. Thank you for your email. I'm afraid that at this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to Guam. I am sorry for the misunderstanding and the inconvenience this may have caused. Have a great day!

Hi LaDonna. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: https://www.dealdash.com/help/how-it-works.

Hi Ken, What makes DealDash exciting is that the auctions may end after any of the bids placed! As soon as no bids are placed before the timer hits zero, the auction ends and the highest bidder wins an incredible bargain on the auction item. Shipping on DealDash is always free, and the auction winner will only have to pay for the final auction price to claim the win. DealDash has no control of the duration of the auctions, and it is solely up to the bidders and their placed bids to determine when an auction ends. Thats what makes it so exciting there are no reserve prices regardless of the value of the item, and any bid can truly be the last one. We have seen $3,000 TVs or $2,200 Macbooks get sold for just a few bids, and many other similar deals are made on DealDash every day. Sometimes auctions can last for longer durations, and this is why we have a tool called the BidBuddy which you can utilize to bid on the auctions even when you're not on your computer. It will automatically place Bids for you within the last seconds of the auction. In fact, most auctions on DealDash are won with the BidBuddy. I hope this answered your question. Have fun bidding in the auctions!