DealDash Questions & Answers

Hi there Burma, I have reviewed your account information and can confirm that your refund has been successfully issued. Typically the processing time is no more than 3-5 business days (Weekends & Holidays don't count!), but if you have not received your refund after 5 business days I would recommend contacting your bank directly. Our company has a head office in Plymouth, Minnesota! As well as our international office is located in Helsinki Finland. Please feel free to reach back out and let me know if there's anything else you need. I'm always happy to help.

Hi Shanta, I hope you are having a wonderful day You can receive Bids for Social Media submissions! To do so you need to send a picture of your auction win to community@dealdash.com. Here are the instructions! https://www.facebook.com/notes/dealdash/get-up-to-350-free-bids-for-sending-us-a-photo/1265287926819204 Customers are allowed to send as many pictures as they like however only one photo submission is eligible to receive free bids each week. Please don't hesitate to get in touch if you have any other questions. Good luck in your next auction!

Hi Paul. Thank you for getting in touch. I'm afraid that you cannot bid more credits than you have in your account. If you reach zero, you can always purchase more to keep bidding. Hope this helps, Please let me know if you need anything else. I'll be happy to help.

Hi Robert. Thanks for your question! You can check your transaction history on your dashboard: https://www.dealdash.com/dashboard-transaction-history

Hi Brenda. Please call us as soon as possible on our toll free number, available 24/7: 855 455 3325 If you are able to call us before the order has been processed, we'll be able to add your apartment number. Looking forward to assisting you! Best, Adrian

Hi Jackie. Please give us a call on our toll-free number and we'll be glad to assist: 855 455 3325

Hi Jennifer. Sorry to hear there was a misunderstanding. Please give us a call on our toll free number and one of our representatives will assist you with the refund: 855 455 3325

Hi hubert. Thank you for getting in touch. I'd be happy to explain how DealDash works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hi Harvey. Thank you for getting in touch. Id be happy to explain how DealDash works. We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy It Now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.

Hi Allie! I'm afraid that at this moment, we only operate within the 48 contiguous states in the US and therefore cannot ship to your location. All items on DealDash are new. Please let me know if you need anything else. I'll be happy to help. Happy New Year!